Lori R.
Great Experience - No Stress!
Concerned about some of the online reviews I'd read, I contacted Darren Braunstein directly in advance of our visit to the store to purchase carpeting for our master bedroon and staircase. He was helpful in assuring my husband and me, first-time carpet buyers, of a good experience. We are very detail-oriented consumers, and expect/demand good service. Warren in the Fairfield store did an excellent job for us, both during our visit to the store, as well as via e-mail after our purchase. Throughout the whole process, he was patient, knowledgeable, answered all of our questions and was very pleasant to work with. Art, the measurer, was also very nice and professional. As for the installation, Diego and Luis, too, were very friendly and professional, and we were quite impressed with the quality of their work, in particular on our staircase. They also took special care to accommodate our cable wiring. Overall, the carpeting looks great and the process wasn't painful at all - in fact, it went very smoothly, and easily, and everything happened right on schedule. Worldwide Wholesale was a recommendation from a friend of ours who is quite knowledgeable about home improvement-related projects and vendors, and we are very happy that we decided to work with them.

