Worldwide Wholesale Floor CoveringsReviews of worldwidefloors.com

You have to be careful about carpet you have selected in store and one delivered to home may look different.

From Cindy the sales person, Alex the sales manager, Bernie the inside support To the installation team. They all great great

Just had our floors installed. We chose Armstrong's Tigerwood. It's absolutely beautiful. Installation was done in one day!

My sales consultant Christina Ratycz from the Fairfield location was excellent. She went above and beyond to accommodate me and my husband. She followed up with me on her day off. Thank you Christina for making my order go so smoothly. Anna Ugliarolo

I was scheduled for a floor installation by Worldwide on Tuesday morning 8 am-12 pm and a carpet install on Wed afternoon 1-5 pm (the times they gave when they called the previous night). When they did not show up till 11 am on Tuesday, I called the store, where the lady told me the installers were running late and would arrive between 1-3 pm. I waited. Around 2.30, I called to hear 'maybe they will arrive at 5 pm. You can reschedule if you want'. Hell no! I had stayed home from work and was getting the floor done by hook or by crook. Not once did the installer or the store call to tell me what was going on. I kept calling. And hearing bad news. They finally arrived at 5 pm, neither of them had a Worldwide shirt/ID, they barely spoke English, cursed while moving my furniture. They stripped the floor, then spent 20 minutes waiting for another truck to show up with the laminate before they could install. They were done at 7 pm (by then I had left the house for prior commitments). They did not complete the work, did not put the molding, did not clean the floor. I was not happy. I had complained to the install department in the evening; I gave a piece of my mind to the manager who called later that night. I waited with trepidation for Wednesday's experience, to see if it would be a repeat of Tuesday. By contrast, the carpet installers were more professional, communicated well, completed the work, came on time, even called me half an hour before arriving! They saved the store, and my opinion of them!!

Our sales person, Leslie was excellent. Went out of her way to get samples of what we had in mind. The work by the installers was good. I would use Worldwide again.

We still waiting for molding for 2 doorways that they ran out when they installed the floor. Never imagined the big mess left in my house.

Store experience was really great, salesman was very knowledgeable about the products. Then it went downhill. Store never called to say the carpet that had to be ordered came in until I called to check up. Installers that came out where horrendous. Just finished renovating the room and having the carpet installed was supposed to be icing on the cake. My walls have wallpaper on them and the installers where constantly dragging the carpet backing against the wallpaper and scuffing it. Who would of thought I should have put plastic on the walls before I had the carpet installed.