we mailed our payment approximately 1 week prior to its due date and they took approximately 2 weeks to process the payment and now they are punishing us with a late fee. If World Mark would step up to the 21st century and put things on computers so payments could be made online things would run so much simpler!!! and smoother!!! Dumbassess
MK
Marilyn K.
Tha absolutely ridiculous new…
Tha absolutely ridiculous new requirement to be able to book online is pathetic. Having to go thru the stupid process of verifying asine pictures should be completely unnecessary for members. What stupid person thought this up and actually instituted it. I will never book online again and we are seriously considered opting out of WM. The slimy salesman at the resorts pressuring you to buy massive points the maintenance does going out of sight,Membership being oversold is very disheartening.
MS
misty S.
BEDBUGS, RUN DON’T WALK AWAY
So, this is a really tricky rating because the place looks nice and is very spacious. My friend and I went to the location for a girls trip. We got a really nice suite, turns out it’s a timeshare deal. So we had to go to watch a presentation and honestly it wasn’t bad at all. I was interested totally! So we go around the town the first day. Didn’t even get set up in the suite just dropped our bags off in the room! Mistake #1!
We come back to the room and I see a small bug crawling on the 2nd twin bed crawling toward my suitcase which I move swiftly from the bed upon seeing the bug! Didn’t think MUCH of it but was swirling around in my head! Pulled the sheets back on the 1st twin bed to see If I saw signs of anything which I did not, so I slept in the bed. Next morning we are obligated to go to the presentation, which we attend and as I said it was interesting.
After the presentation we hit the road! Come back it’s night time we both take our showers she goes into her room I go into my room, fall asleep quickly. When I wake up on the next day I have bites all over my shoulders, back, legs, my face, arms, and chest area. We go directly to the front desk tell them and show them what happened over night. They ask are you sure it happened over night? Unmmmmm let’s see, YESSSSSS!!
They removed the entire bed from the room and replaced both twin beds with brand new ones. I washed all of my clothes twice and dried them with high heat twice, sprayed my suit case down. Think it’s safe because they removed the bed, and they tell us it’s been taken care of never telling us that they DID IN FACT FIND BEDBUGS!!! Was very dismissive as it’s just a part of traveling! Are you out of your damed mind sir? I have NEVER HAD THIS PROBLEM EVER PERSONALLY OR WHILE TRAVELING! They appease me with a $50 gift card and returned my friends points for her timeshare. But what really has me blown is they were actually trying to sell me on becoming a part of Wyndham timeshare, I WISH TO HELL I WOULD, you have bedbugs sir what the hell are you doing when people come and leave apparently not giving these rooms a thorough cleaning! This place has BEDBUGS and don’t let them place you In Room 518!! I’mSoIrritated.com
LL
LL
RUN, Do not get suckered in
I have been an owner with Trendwest now known as Worldmark by Wyndham since 2001. This company has become the biggest rip off known to man. They force you to upgrade your ownership, take away services that were provided in the past, have run down/old resorts compared to Wyndham, increase their dues every year, and availability is near 0. I enjoyed having the ownership when I initially purchased, however, it now seems like the biggest mistake of my life. I also realize that I did not use Wordmark in the beginning, I used to use the exchange system and stay at better resorts. Now, that I stay at Worldmark by Wyndham resorts there is a big difference in the quality of resort. At this time I am int the process of exiting the ownership by going through ovations and I was told that it is going to take 6 weeks in order to get me the documents that are needed to exit the program, I have to continue making maintenance fee payments, and I am not allowed to use the ownership from this moment forward. If you have not purchased STAY AWAY. This company is a BIG RIP OFF. I will continue to enjoy vacationing with my family without this ownership and look forward to the money that I will save once I cut my ties with this company.
RK
Rita K.
On our way to see a show in Vegas we…
On our way to see a show in Vegas we were railroaded into a selling spiel by Worldmark. I didn't want to be there! We ended up signing the contract, thinking We were getting 2 weeks vacation each year..turns out we only get 10000 points per year which is one week. I can't begin to tell you how manynlies we were told at that meeting, as well as important information left out! Like that the points expire in 2 years if you don't use them. We are busy people and can't always go on vacation. Then we get home from Vegas and a few days later my husband tells me I have to send Worldmark a check for 28,000.00! I nearly had a heart attack! They didn't tell us that we could think about the contract and cancel if we decided we didn't want it.
That was 5 years ago and I'm still mad. I want to sell this package and get it out of my life!
LO
Lis O.
I am an Australian Worldmark NA owner
I am an Australian Worldmark NA owner. Have had the ownership for 3 years and happy with it. Our children live in USA and Canada so we holiday there about every 2 years. Certainly it is great to visit the children and their families, but it is even better to be able to take them to a resort for a holiday with their own unit. This allows everyone to have their own space (think young child melt down) and yet spend time together. Resorts are very accommodating allowing us to move tables and chairs so we can have evening meal together cooked in one unit.
By having a US ownership we have the same booking time frames as the US residents do ( SP have a shorter booking window) making it easier for whole family holidays.
The initial cost and maintenance levy however is high as in US dollars not Australian, eg monthly $150.00 becomes about $200 for us whereas the same number of points in SP is about $155.00. However I truly feel if you understand how to use the ownership it is worth having a unit to holiday in over a hotel room. Savings in meals for starters, means can participate in other tours and activities.
Regarding the housekeeping you are entitled to at least one a year depending on the size of your ownership. We have had to pay some when we ran out but at $120 or so for 3+days stay in a unit it is ok.
Remember to check other options with RCI as well as bonus time and fun time.
Enjoy your holidays!
NJ
Nathan J.
Avoid at all costs
Avoid at all costs. Trendwest or worldmark the club is the biggest scam and waste of money you will ever do. Please do yourself a favor and steer clear of this company they don't care about you or your experience. They could care less about your vacation being fun and they will hound you at every stay and every location to pressure you into buying more points because it will make your vacations so much better and you'll be able to stay any where you want bull crap. This company is terrible DO NOT FALL FOR THEIR PITCH. RUN AWAY!!!!!
MB
Michelle B.
I started loving it then was…
I started loving it then was disappointed by my experience but we stuck to them and now I am very happy with the service and I will have to apologise for the review I did leave as you just need to know how to get the most out of it that's all thanks and we are thankful and look forward to our next holidays coming up
Cheers Michelle Bowen