WorldMark by WyndhamReviews of worldmarktheclub.com

I have been a Worldmarktheclub owner for almost 25 years. I intentionally only bought 7000 points because I could only afford to vacation every other year. Secondly, I personally did not like the quality of their resorts. BUT, the RCI trade availability has been fantastic. I have been able to trade and stay aT any resort I choose. Mostly Mexico and Hawaii and the Mexican resorts are clearly the best. I will be looking to buy more points, probably from a disgruntled owner once I retire.

I would like to give Worldmark a 1 star based on the lack of common courtesy, atrocious behavior, and indignation I recieved by the house keeper in building 13. Her behavior was unprovoked and uncalled for. I would compare it to the other hotel staff, but no one was ever around to compare it to. But giving 1 star based on 1 person actions seems unfair. With that out of the way. The rooms were clean and had all the desired amenities. Tea, coffee, and all the pots pans and dishes.There were a couple of overlooked cracked glasses, but no one got cut. So no harm no foul. You are in charge of cleaning up after yourself, but that was not a concern. The A/C was cold and the beds comfy. The location is hard to beat and right next to restaurants and across the street from the beach. So grab your flip flops and cruise Kihei, and enjoy beautiful Maui. Just don't expect the resort customer service you can find at higher end hotels.

I’ll try to break this down as best I can because while I do think there’s some positives to ownership, it’s also a headache to deal with these people. Wife and I have been Worldmark owners since around 2015. We opted for a ‘progression path’ where we maintain our cost of upgrading (per point) as long as we upgrade within every five years. The reason we opted for a timeshare was simple. With both of us working we used to put away $1000 combined, each month and then utilize that for any trips or unexpected trips expenditures which may crop up. Overall, we found less was going toward the actual travel we wanted (mainly due to my career in the military) than we initially intended. So getting a time share was primarily to force us to use this money for travel. And it worked in that regard. We don’t have kids, so we’ve always traveled on what would be considered ‘off peak’ times. So booking has never been an issue with us. We’ve always found what we initially intended and even got in on some waitlists that ended up getting what we wanted in the first place. We’re on the high end of their ‘silver’ package meaning we get enough points to travel for about a week every four months (original intention was to stop upgrading when we reached one week every three months). We’ve also paid off the entire loan before we’ve upgraded (twice so far) which has made thing much easier when looking at the overall monthly payment. For us, the time share has been worth it in that regard. The rooms are always amazing and and the service at the resorts has (for the most part but we’ll get into that) been incredibly good. Helpful staff and great locations. Now the bad. The sales and marketing team. These are the people I hate the most and the sole reason this company loses two stars. These clowns won’t leave you alone. Wife and I have a dedicated sales person based out of the Austin, TX property. He’s the one we tend to go through if we have questions, concerns, or need a little help. This, however, doesn’t prevent every Worldmark employee under the sun from calling us. They use all the normal scams and excuse. “We need to discuss your account.” “We just want to update you on some new features.” “We really need to talk to you because our rules are changing.” The list goes on and on. But in reality, they’re just trying to get you on the phone so they can try to upgrade you and fleece more money. We’ve even had them waylay (no other way to describe this behavior) at a few of the resorts. The worst one was in LA. We arrived at the location late into the night (was literally around 2300). Tired from taking a cross country flight and simply trying to get to it room so we could eat, sleep, and get ready for our vacation to start the next day. Took me 15 minutes to beat the sales people off us as my wife stood there holding our food (that was now getting cold) because they wanted to set up an ‘update meeting’. We’re on vacation. Go the hell away. And this behavior happens a lot. These days when they call, I simply check to ensure the timeshare is paid and current, then immediately block their number. Our representative has always reached out to us, through text mostly, if there’s something that could be considered important (he’s done it twice since 2015). It’s one of the reasons we always go back to him when it comes time to upgrade. Because he respects our lives, realizes we just want the timeshare to ‘work’, and doesn’t badger us constantly. The rest of Worldmark should take this into consideration. Tried to get on the ‘no call list’ for awhile. Usually when we’re added it gives us 2-4 months of peace. At this point, it’s just easier to block them.

World Mark is a Club that is managed by Wyndham. The Club is a good club. Some of the newer properties are in not good locations and high point value - thus putting stress on older / desirable properties at good locations. Wyndham and Trendwest prior to that were both pretty horrible with high pressure sales pitch. It took me a while to understand that the Owner Education events were really a sales pitch paid by developer. It spoilt a few of my vacations as my time is more valuable that $100 gift card they give after the high pressure sales pitch. Particularly the location in San Francisco at Bush Street should be avoided at all cost for sales pitch. The team there is worst slimy lying snakes . A middle aged woman manger of sales if she is still there or not should not be trusted at-all. You can get 10000 points recurring on ebay for $3000-$4000. So, the developer price is not worth it. The investment does not hold value.