WorldMark by WyndhamReviews of worldmarktheclub.com

Based on my experience, I would advise anyone considering WorldMark by Wyndham to think carefully before signing up. I joined in July 2026 and paid $3,000 as a down payment. I have never used any of their benefits or resources. Now that I want to cancel—even telling them they can keep the $3,000—I’m being told I must pay another $3,500 as a cancellation fee. Why should I have to pay another $3,500 to leave after already paying $3,000 and receiving no benefit? This has been a frustrating and disappointing experience. Read the contract carefully and understand the cancellation terms before committing.

I would give Wyndham 0 stars If I could. I was at a baseball game and they told me it’s 70$ and sit through a 90 minute sales pitch. Paid the 70$. Go to the sales pitch, which was NOT 90 minutes. It was 3 hours. The salesmen then ended up hitting on me, getting my number (said he needed for a reward), texted me, added me on my social media. I had ZERO interest in getting anything as I am a 27 year old who does not need to spend extra money on vacations. I go home with the promised Disney tickets that I paid $70 for… I go to “claim them” and it’s 50$ more to claim them. I am given a travel voucher for a 3 day 2 night which they failed to tell me needs to be a mail in voucher… which I see now… after it has expired. So I’m out $70… not able to use my 3 day 2 night voucher, and there is literally no way to reach any form of customer service unless you have a Wyndham rewards account. I saw somebody for Wyndham a couple months later and told them I will absolutely never do the sales pitch again, he asked me why and I explained and he said “we only exceed the 90 minutes if you are showing genuine interest” …. lol that’s funny because I had zero interest and sat there saying no for 3 hours straight. All for nothing. I will never recommend that anybody goes to Wyndham.

Do NOT sign up for a timeshare, specifically Wyndham. I’m primary owner of the account and for some reason when signing up they added my girlfriend on the account and never told us. Till this day she gets all the calls and I can’t book without her being there. I’ve always had issues with her being on the account and they never told me they added her. Going to be 700$ to remove her. I need help

I have been with WorldMark for 27 years since Trendwest days. Recently I got a collection letter from the collector for none payment of maintenance fees. It turned out that the credit card that was on file for auto pay had a problem, so the bank sent me a new one, but I forgot to update my WorldMark account. In the meantime, I didn't get a single phone call, a letter or email alerting me about the problem. When I called, they blamed everything on me for not making sure the account was paid on time. I get calls from them once every few weeks asking me to buy more credit, but they don't have the time to call about problems. Their customer service is the worst in the travel industry.

I rarely write reviews but felt compelled to share my recent experiences with Worldmark by Wyndham. If you’re researching this timeshare or are interested in purchasing more credits, please read the reviews before you do. I’ve been an owner since the company was Trendwest (over 33 years) and have seen major changes in this time. Monthly dues increase every year, etc. But, my recent encounters with the reservation agent, Resolutions Supervisor (Janine), and Owner Strategy Specialist (Anzhel) was so unpleasant that I decided to sell my timeshare. In a nutshell, I gave the WBW agent permission to cancel a reservation after she said the desired unit that I was on the waitlist for was available for the period of time I was looking for. After cancelling and rebooking my room, she stated that it was for a smaller room that I didn’t ask for. She then said I asked for the smaller room. I suggested that she listen to the recording of our conversation as I clearly stated that I was interested in a larger room. I called right back to talk to a supervisor to ask for the restatement of the guest certificate and confirmation that I was on the waitlist for the larger room. The supervisor (Janine) said she would review the recording. In our conversation, the supervisor also said the WBW agent placed a waitlist for the desired unit for October (incorrect dates). I told the supervisor I cannot travel during that time. She said she would fix the error. This is all on recording. Four days later, the supervisor called back to say she listened to the recording and could not reinstate the guest certificate because the WBW agent didn’t make a mistake. She said the agent “clearly” stated what she was doing. I told her I gave her permission to cancel the room and book a larger room which she failed to do. The supervisor also said she didn’t say the agent placed a waitlist for the wrong dates. I reminded the supervisor that she made that statement and our conversation was recorded. The agent then stated that the reservation I cancelled with the WBW agent was a smaller unit, which was incorrect. After I corrected her, she said she didn’t make the statement. Suggestion: If you make reservations with a WBW agent, have them state what your request is before giving permission to proceed. This is especially important if you are canceling a reservation and rebooking. Taking it up the chain of command, I sent a message (abbreviated due to character limit) and letter (with full details about the conversations) to the Board of Trustees. The Owner Strategy Specialist (Anzhel) responded three days later via email, writing: Thank you for being a valued Worldmark by Wyndham Owner and contacting our Owner Strategy team. We appreciate you taking the time to reach out to us. I apologize for any inconvenience experienced due to this. However, after reviewing your ownership, the call recordings were reviewed and as our phone team advised, it was confirmed that the reservation details were provided and accepted prior to any adjustments being made. We would not be able to reinstate your guest certificate at this time. I am very sorry if this was not your anticipated outcome. Kind Regards, Anzhel
Owner Strategy Specialist I asked for restatement of the guest certificate, a review of the audio recordings with a manager, and an apology. I received neither. I DO NOT recommend Worldmark by Wyndham. The reviews are true. If anyone has sold a timeshare, I welcome any feedback or contact information.

I am a current owner and I feel like they scam you every chance they get. When you try to talk with someone its impossible. They transfer you and keep you on hold for days. Not worth the headache and the false promises! Don't every buy in!!

Imagine a company so big, with so many departments, that any one of those departments is unable to resolve any potential issue you might have. It’s almost as if it’s by design. You will be passed around between half a dozen call takers, each one giving you an answer that begins with “unfortunately I can’t…” Utterly disappointed in the experience we’ve had with Wyndham. Branson Missouri: city cutoff water to our unit. No notice. No water all day. Pagosa springs: not terrible, but one half of the unit was nice and cool, the other half was never able to cool down. Marble falls: wife books a 3 night stay, planning to arrive and check-in the day before me- then we’re told she can’t check-in unless I’m physically present. Spent hours on the phone. No resolution. No faith in this company.

I’ve been a member for 27 years. Everything is paid for I pay my quarterly dues and they will not let me exit my membership. I told them I would get an attorney and they said that would make it worse for me. What a crooked crooked crooked company.