Wool & OakReviews of woolandoak.com

The company did a great job keeping me informed. The representative I worked with was responsive, professional and very helpful. I would certainly use them again in the future.

Great products. I’ve purchased the Nova bag, duffle suitcase, toiletry bag and the cubes. The material holds up and substantial. The look is tasteful and elegant. I’m extremely organized and love how I’m able to keep everything tidy. My only suggestion is to make the toiletry bag larger to accommodate my electric toothbrush. I will be purchasing the backpack.

If I want quality, sometimes I have to b patient. I can quickly buy inexpensive luggage/leather anywhere. Having to wait for perfection is worth the wait. The Company is excellent in communication. Sure would like to know the history behind the name “Wool and Oak”

Very nice feedback for the company Fast response and action

I had to preorder because the color I wanted was sold out. A couple weeks later I emailed just to find out when the bag would be produced. Cynthia in customer service wrote back quickly and then kept me informed of each change of status. ( produced, packaged, shipped, asking if it had arrived). The bag is great. The customer service is outstanding.

Worth the wait! After deliberating too long on a colour the bag I wanted was sold out and only available for pre-order. The pre-order did take some time, but I was prepared thanks to the amazing customer service and updates I would receive. Now that I've received my bag, I'm thrilled with it and consider it worth the wait.

The team at Wool & Oak really went above and beyond. I purchased their Nova bag + matching duffle suitcase back in November. They're a 10/10. Functional & beautiful. Every time I travel someone asks me about them and where I got them. I also had a toto bag and laptop case from the Black Friday deal that was backordered. They kept in touch with me throughout the process and were transparent. It arrived the other week and I am thrilled. Worth the wait!

Great service, great product!