LATOYA
Great watch
The watch looks exactly like the picture, which is why I purchased.
Lightweight yet durable, these wooden watches are a time-tested unique gift that no one expects but always appreciates.
Woodforestwatch (woodforestwatch.com) has 220 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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220 approved reviews, newest moderated first
LATOYA
The watch looks exactly like the picture, which is why I purchased.
Rd M.
After receiving watches an opening and inspecting them, they seem to be very poor quality. Three of the four that were purchased. The hands are loose as you move the watch from side to side, one or more of the hands actually is free floating. I will return all four of them.
Response from WoodforestwatchJan 14, 2023
Hey Ron, Our sincerest apologies. This was clearly a bad batch or was damaged somewhere along the process. If you reach out to support we will certainly take care of this. No problem. Mitch The Wood Forest / www.woodforestwatch.com
ASHLEY G.
Shipping took a month but the product and packaging is nice. Thanks
Response from WoodforestwatchJan 14, 2023
Hey Ashley, Thank you so much for supporting our small business. And yes, the holiday season was rough for us but we have revamped our processes and improved shipping speeds dramatically. Mitch The Wood Forest / www.woodforestwatch.com
Sandra O.
My husband loves his watch and bracelet. Thank you for sending an extra link for the bracelet, he has big wrist. Great product and price. Will buy from you again. Thank you
Response from WoodforestwatchJan 14, 2023
Hey Sandra, Thank you so much for supporting our small business. And we're overjoyed to hear how much your husband loved his watch/bracelet combo. Regards, Mitch The Wood Forest / www.woodforestwatch.com
pat
I was told that I would get my watches by Christmas. They were a Christmas present. They came in January. Yes I know I could have cancelled I really wanted something different for my husband. If you are not able to do something do not say you can.
Response from WoodforestwatchJan 14, 2023
Hey Pat, You are absolutely correct and we apologize for the delay. We have revamped our processes and dramatically decreased shipping times. If we have not lost your business forever, we surely hope you'll give us another chance. Regards, Mitch The Wood Forest / www.woodforestwatch.com
Kari E.
It was a good experience and I would recommend it. The only thing I think they could do better is offer engravings to more personalize them.
Response from WoodforestwatchJan 14, 2023
Hey Kari, Thank you for the suggestion. We are working to implement this sometime this year. It is highly requested. Hey Pat, You are absolutely correct and we apologize for the delay. We have revamped our processes and dramatically decreased shipping times. If we have not lost your business forever, we surely hope you'll give us another chance. Regards, Mitch The Wood Forest / www.woodforestwatch.com
Donna Y.
My husband loved the watch and felt the quality was excellent. He was especially impressed with the beauty and design using the wood.
Response from WoodforestwatchJan 14, 2023
Hey Donna, Thank you so much for supporting our small business. And it is great to hear that your husband loved his timepiece. We aim to spread our love of wooden watches so thank you again for being a part of that. Regards, Mitch The Wood Forest / www.woodforestwatch.com
Customer
Interesting concept using wood to accent watches. It took a very long time to receive. This could be understandable, but there wasn't any upfront information on this process until you already paid. Customer service is quite responsive, something you don't get much elsewhere these days.
Response from WoodforestwatchJan 14, 2023
Hey Lue, Thank you for supporting our small business. Although this information is on our FAQ and shipping pages. Your suggestion is duly noted. We have since made this information more obvious while also decreasing our shipping times dramatically. Sort of a one-two punch of improvements. Regards, Mitch The Wood Forest / www.woodforestwatch.com