Woodforest National BankReviews of woodforest.com

I had a pending unauthorized charge on my account and I called to have it fixed and was addressed fast and with my concerns and to help make sure that that company could not take my money again. Woodforest is always looking out for their account holder in a true business fashion. Thank You.

Awful customer support and non-transparent policies. Woodforest National Bank cares only about draining your money with unexpected charges. Do yourself a favor and find a better bank.

Anju Kaptain was great

I bank at the Kestermill Branch in Winston Salem, NC. I am. 66 yr old and they help me with all my needs. They go above and beyond to help me understand so many things, simple and hard. They really make me feel safe and secure banking with them. I feel like I am with family, everyone is so kind and patient with me. I love banking with Woodforest, that is why I have been with them over 30 yrs. I LOVE EVERYTHING ABOUT MY BANK, ESPECIALLY ALL THE WONDERFUL EMPLOYEES THAT-HAS BEEN A PART OF THE SERVICES AND NEEDS THAT I HAVE ENCOUNTERED OVER THE YEARS. I am so grateful and I am never leaving you guys. FYI, when I call and say hello they know exactly who I am, if they could only see the big smile that brightens my face. They are the best, I love you all. Joseph W. Hopkins

Good bank trust them

Insanely sloooow...and understaffed, which definitely contributed to the miserable 40minute wait time for a simple withdrawal

I am 69 years old May 26. On social security. Have social security direct deposit to their bank. When I would not use open teller window with Muslim working and waited on person who was expecting me to issue new bank card due to fraud I was told I was being disrespectful . Today I receive a phone call informing me not to even come in the bank again and they were closing my accounts and would send me my money. When I asked if they would just wait I already have process going to change direct deposit with government. He said No. So Happy Birthday to me. No money fir me this month till heaven knows government gets it done.

Just came into woodforest in Walmart and they good care of me really good