Woodforest National BankReviews of woodforest.com

I closed my accounts years ago because my login records showed someone else logging in every day at the same time, apparently a sweep that was bypassing the need for a password. The woman in security told me I must have given my password to someone. I give my passwords to NO ONE. Security/Fraud was no help at all. Fortunately I had very little money in that account at the time. I sent a letter to the Pres of Woodforest and received no reply. I will never bank here again.

all the ladies at wood forest are helpful and nice

Woodforest National Bank has been convenient in terms of accessibility, especially with locations inside Walmart stores, which makes it easy to handle basic banking while running errands. The staff I’ve interacted with have generally been polite and helpful, and opening an account was a straightforward process. However, the bank does have some drawbacks. Fees can be higher than expected, particularly for monthly maintenance and overdrafts, so it’s important to carefully read the account terms. The mobile app and online banking experience could also be improved, as they sometimes feel outdated or limited compared to larger banks. Overall, Woodforest can be a decent option if convenience is your top priority, but it may not be the best choice if you’re looking for low fees or advanced digital banking features

I have had a positive experience with Woodforest National Bank. The staff has always been courteous, patient, and willing to explain account details clearly. I appreciate the convenient locations and extended banking hours, which make managing my finances much easier. Customer service has been helpful whenever I had questions or needed assistance, and transactions have been smooth and reliable. Overall, it’s a dependable bank for everyday banking needs.

Fees . Expensive. Too much extra hidden fees

wood forest bank is scamming people out of their money they tell you its free to set up an account then they give you a card and tell you you have to wait 24 hours before you can use it then when you go to use it after the 24 hours your money is gone they tell you its from a ATM withdrawal and then your information wont match so you can log into the online account and last they tell you your dispute has been denied but cant give you a reason why it was denied. then customer service will hang up on you

Well I been banking now with Woodforest National bank for several years. I mostly attend to the branch in Clearbrook village in Roanoke, Va. The customer service is courtesy, kind, respectful, professional overall outstanding!! Kathy is one of the customer service associates who exhibit an friendly smile when you met her. The entire staff is wondeful from the Branch Manager to each teller. The know you and call you by your name which I like, yet professional when completing your transactions and wonderful atmosphere to do all your banking needs!! It is an pleasure to do all shopping needs at Walmart and completing all your banking needs at Woodforest under one roof.

Chanelle and Vyvian was very helpful,professional and trust worthy just like the sign displayed in the branch