Jennifer P.
Great bank
Anthony was great and his explanation is what drew me to the bank,
Response from Woodforest National BankJul 13, 2026
Thanks for taking the time to share this with us! We'll certainly pass along your compliment!

Woodforest is a community bank built upon the needs of the customers we serve. We are committed to earning customer loyalty by offering the highest level of customer service as well as competitive products and services by employees who are fair, responsive, and professional.
Woodforest National Bank (woodforest.com) has 300 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
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300 approved reviews, newest moderated first
Jennifer P.
Anthony was great and his explanation is what drew me to the bank,
Response from Woodforest National BankJul 13, 2026
Thanks for taking the time to share this with us! We'll certainly pass along your compliment!
RODOLFO L.
Angela Boling is great at customer service,she is always smiling and welcoming people.She is an asset to your organization and very knowledgeable at what she do.
Response from Woodforest National BankJul 13, 2026
Thanks for taking the time to share this with us! We'll certainly pass along your compliment!
Wallace S.
All I can say is stay as far away from this bank as possible. There is no true banking infustricture behind this bank. Everything is done locally and based upon your local bank, your experiance will vary from bank to bank The corporate office in Texas offers no support to customers having issues at the local branch. You have been warned.
Response from Woodforest National BankJul 10, 2026
We hear your frustration. We'd like to get a few more details. Can you send an email to [email protected] with your contact information so we can reach out?
Terry G.
I visited the location in Walmart in Salisbury, MD on 07/01/2027. When I arrived, there was a customer in front of me, one counter person and two people at desk. The female at desk the asked what did I need, I replied that I would like change for $20.00, she replied and pointed at the counter person, she can help you. Apparently, the counter person (who never acknowledged my presence) was having some type of technical issues assisting the customer. I had been in line for seven minutes. Instead of taking care of my less than a minute transaction, the female that was sitting at the desk came over to provide assistance to the counter person. After waiting three additional minutes. I like without being serviced. I saw this as blatant rudeness and if I were seeking a financial institution, Woodforest would not even be an option. Rev. Dr. R. Terry Graham-Miles
Response from Woodforest National BankJul 7, 2026
We’re disappointed to hear that. We understand how frustrating it can be. Please send an email to [email protected] so we can look further into your situation.
Anthoni E.
It was a good experience
Response from Woodforest National BankJun 22, 2026
We are excited that you are pleased with our service! Thanks for taking the time to share your experience. Thank you for banking with Woodforest!
Yacky R.
Because you don’t have 0 stars, so you deserve it. The P2P is a very slow system or program, it doesn’t work as efficient and quick as Zelle..
Response from Woodforest National BankJun 22, 2026
We apologize for your experience. If you send your contact info to [email protected], we'll look into the matter.
Debra S.
his is a beyond sad. I've been banking with wood forest for close to 15 years. I'm a senior citizen. I put a check-in on Tuesday. The 16th, the 16th and they're telling me now that they're going to hold it to the of June 26 they sais therir hold it 11 days?? What bank does that?? Local check!! . I am so sick of this bank. Beware, everyone!!!! Law!! By law in NC bank isn't aloud to hold local past two days!!
Response from Woodforest National BankJun 22, 2026
We’re disappointed to hear that. We understand how frustrating it can be. Please send an email to [email protected] so we can look further into your situation.
Quinton M.
Very helpful and great customer service
Response from Woodforest National BankJun 11, 2026
We are excited that you are pleased with our service! Thanks for taking the time to share your experience. Thank you for banking with Woodforest!