WoodemonReviews of woodemon.com

Still waiting on this three weeks later. Awful. It’s 5 days past Christmas and this is still not here. The tracking info shows a history of at least 30 places it’s been shipped and/or transferred to. Will never order from here again.

I got two backpacks from them for my girls. It’s been not even 3 months and the patches fell off and the straps are broken. My daughter’s bag is always lopsided. I emailed the company and they asked for pictures when I sent. They then said since it’s been three months, it’s normal wear and tear. Didn’t realize a backpack can’t even last half a school year. Such cheap quality !!’ Don’t buy

8-13 days is a joke, their communication is awful and after 24 days still waiting. I would strongly suggest looking elsewhere. Comes from China and not able to give you delivery details.

I ordered a personalised jigsaw for my granddaughter costing over £45. The item arrived after three weeks and is not worth £2 - the puzzle itself is on thin, unvarnished MDF, the puzzle pieces are made of the same quality of wood and have picture transfers stuck on them (without any care in placement), the so-called pink/purple design is more beige and tan than pink, and the animal faces are marked and grimy. I emailed customer services to request a refund but have yet to hear anything back.

Very unhappy with Woodemon. I spent a good amount of money on a customized denim jacket for my great nephew. His name is David. When the jacket came the V in David looks like a Y but when I reached out to customer service, they stated they do not believe so, so stop communicating with me. I guess end of discussion with them. I was very respectful and respectfully disagreed as my entire family thought the V looked like a Y. I even sent them pictures of the jacket and their own company website with samples of jackets that had names with a V and a Y and the letter V or Y on the jacket I received looked like neither one. I’m not sure I even want to give my great nephew the jacket. Do not order from here as their opinion is the only one that matters. What’s the matter if your pants are down your pants are down.

Do not buy from them! I emailed and canceled an order within the hour it was placed. They responded to let me know they would expedite the order to try and get it to me on time or I could still cancel if I wanted to. I responded within 5 min telling them to cancel the order. They responded hours later telling me the 12 hour window had passed and they can no longer cancel the order! The customer service is a joke! I’ve opened a claim with PayPal and hope to get a refund.

So far, horrible customer service. Impossible to reach. Phone number goes to China and is “busy”. Emails go unanswered. Instagram and Facebook messages not answered. No way to reach anybody!! I’m trying to cancel an order I placed within the 12 hour window but no one is available to connect with me! Feels very scammy!

The box the puzzle was in came completely smashed and taped back together, everything looks cheaply made, 3 items were broken and one piece is missing. I have zero faith the item is also as “safe and clean” as they claim it to be. If you leave a review on a specific item, the review is never posted, which alone should tell you everything you need to know about the company.