Ewelina B.
Misleading description and design inconsistencies
I’m disappointed with this purchase of the giraffe growth chart. The product photo is misleading and doesn’t accurately represent the actual item. The picture shows the chart should measure 170cm but it's only 158cm. The product description stated it would come in 4 pieces, but I received 5 pieces. Additionally, the design I received was missing key details, like the dots around the giraffe’s hooves and ossicones. It’s frustrating to receive something that doesn’t match expectations. To make matters worse, customer service was useless. They acted like I was in the wrong and dismissed my concerns. They admitted they changed the design and simply forgot to update the picture, which is unacceptable. Misleading photos and inaccurate descriptions are not what I expect when making a purchase. I wouldn’t recommend this product or this company.