Wolferman's has a tradition of fine baking. Shop our famous English muffins, breakfast gift baskets, gourmet bakery and more breakfast & brunch gifts today.
Wolferman's (wolfermans.com) has 179 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Rebecca
The muffins are nowhere near as good as they used to be. I ordered a six pack on 12/10 and they arrived with two packages missing. I've asked for a replacement to be sent twice already and nothing has arrived as of 12/27. Today, I asked for a partial refund instead and was told they would only refund 50% of the shipping costs. It's not worth the risk!
Karen P.
12/16/24 - Placed order for muffins from Wolferman's Bakery. Received order #and told delivery was guaranteed by 12/24. I did participate in survey and commented that wait time on hold was extreme, and the order taker was difficult to understand. Package not received by 12/27. Phoned and was told order #413116787 could not be found, therefore no shipment was made. Offered delivery of item by 1/10 - which I found to be unacceptable. Having been a customer for several years, this experience is cause that I will no longer be a customer.
Snowy S.
Order placed with Wolverman's online for English Muffins on Dec 14, 2024, Xmas shipping cut off was Dec 17. Order was a gift to a friend. Wolferman's promised delivery by Dec 24, 2024. Order did not arrive. My friend was leaving this home on Dec 26. Fedex posted changing delivery scenarios, but no delivery happened. I called Wolverman's customer service, on two different days, two calls each call taking over 30 minutes of my time, speaking with a person both times. Replacement orders were taken and promised, but never acknowledged to me by email and never shipped to my friend and no record of the replacement orders with Wolferman's.
Dawna J A.
I have ordered for years --now I will never order again! I had placed an order 12/18,for a gift that was ready to ship now. The status said would deliver by 12/26. I checked the status on 12/24 only to see they moved the ship date to 1/21/25. What?? I spent 1hr and 10min. on chat-only to have them verify the earliest would be 1/21/25. I asked to cancel and credit. They would not. After speaking to 2 different agents on 12/26, I was finally able to get a delivery date of 12/30. The agent said the error fell on the original agent. VERY POOR customer service, POOR communication--there is none!! Again, its not worth the aggravation--I will never order again.
Kristy T.
We recently ordered The Deluxe Ham Brunch Banquet for my dad to share w my sister & his grandaughter...they could not say enough wonderful things about all that was included. It went over beautifully, the price was very affordable & the free shipping was a plus. Thank you 😊
PMD
Horrible customer service!! Was told item shows as shipped there was nothing they could do. Item does not show as shipped it shows label has been created. Will not be delivered in time for Christmas. Was told to call back after Christmas for refund or for a replacement. DO NOT USE THIS COMPANY!!!
Gloria L.
Terrible customer service. Never received my muffins despite three calls to customer service — 20+ minute hold each time — and promises that muffins would be delivered. Each time they apologized, promised to ship and then didn’t. I’m now on to fighting them to process my refund and running out to buy replacement gifts. Don’t do business with these people unless you like aggravation
Heather S.
1. The message from who sent the order was not done. 2. Three (3) items from the order were missing. They will send them as soon as they can. 3. The decorative band that goes around the box was just put in the box with the items. 4. The pictures of the items are very misleading - they look much bigger and better than what is received.
