Wolferman'sReviews of wolfermans.com

English muffin follow up replacement order was sent to the person who received gift. Not to my address customer service rep was terrible she kept saying the wrong item on the order

Ordered on 12/4 with expected delivery of 12/12/24. No delivery followed up with website chat bot and still no expected delivery date. Would not recommend this company as you cannot speak to real person. I will be disputing the $60 charge with my credit card company for resolution

Product thick English muffins

THIS COMPANY SUCKS !!!!! PHONED CUSTOMER SERVICE TO ASK WHERE ALL OF OUR CHRISTMAS ORDERS WERE & THEY HAD NO IDEA! WHEN I ASKED FOR A MANAGER, THE REP TOLD ME THE MGR JUST LEFT ON A 2-HOUR BREAK! WHAT A JOKE. DO NOT USE THIS COMPANY!!!! EVER!!!!!

AVOID Wolferman's at all expense! I can't say enough bad things about Wolferman's Wolferman's telephone customer service is abysmal. The people that I spoke to at Wolferman's Customer Service were dumb as rocks or barely English speaking. Dumb as rocks! My experience was painful. NEVER will we order anything from Wolferman's again. Wolferman's is all smoke and mirrors. An unscupulous company. AVOID Wolferman's at all expense!

I’m so frustrated with the customer service I can’t even type it all out here!! I was on the phone over 63 minutes with someone named Jairo from Nicaragua. He had no idea what he was doing. I asked for a supervisor and was told there was no supervisor available. He was unable to assist me. He said he was trying to send a replacement order but after an hour said it was too complicated to do?!!! What?! I was in bizarro world. Absolutely the worst customer service I’ve ever experienced. Waiting now for a refund. We’ll see if you figured out how to do that. PLEASE DONT ORDER FROM WOLFERMANS. SO DISSAPOINTED! I don’t know if it’s because they were bought by Harry and David or what?!!

One of the most frustrating experiences trying to place an order with Wolferman’s. First off the representative was very difficult to understand and I had to keep asking her to repeat herself. When I received a confirmation email everything on the order was wrong. Including wrong shipping address and wrong name. The items I ordered were completely wrong and I was charged a $22.99 shipping fee that was supposed to be free. When I called back to try and rectify the order I was put on hold at least five times. I finally thought the order was sorted out but was put on hold again and after waiting a long while I finally hung up in frustration. At this point I only want a refund and will not order from this company again.

No way to determine freshness and they are hard. This bothers me.