JoyReviews of withjoy.com

So easy to use!

How to upload contacts was not clear about the format. It showed a 1 for the country code, but when I manually added it to the spreadsheet it rejected most of the contacts input. It was difficult to change some of the stock pictures to personalize pictures. Sending RSVP reminder via text worked well.

Well my issue was resolved it is clear the website has issues. It has happened twice now with products I have add via joy and not an external registry. I had put on a solo stove with stand which Joy has listed for $98 and solo stove directly for same product sells it for $299 so I spent a while chatting with a bot to be finally transfers to a human, trying to find out if the Joy product was just the stand or the stand and fire pit as advertised. The human said “oh it’s both items” and when I said well solo stove directly sells it for $200 more then she was able to see it was an error on Joy end and the solution was to remove the item from my registry. I am able to add the item directly from solo stove but this is the second time an item I added directly from Joy has had issues. Recommend not adding anything from them, and add directly from external registry or the add from anywhere link option. Regarding my Dutch oven which was the other item I have issue with, I am now stuck with a Joy credit I can’t even use to buy the item directly from the brands website. So I have to wait and hope Joy with restock the version I registered for.

DO NOT USE FOR YOUR WEDDING!!!!! Several guest of a wedding where stranded in Baltimore (US) outside the hotel (Brexton). We booked from JOY one of the recommended hotels and we did NOT receive a cancellation. This can truly ruin your day! Even after reaching out to Joy we have not heard back. The hotel blames Joy, Joy is silent and the guest had to book a new hotel after being left on the street.

Such an amazing tool! The App made the entire wedding planning process so much smoother for us. We especially loved how easy it was to create and manage invitations, track RSVPs, and keep all of our wedding plans organized in one place.

I am really enjoying their website to plan and share our wedding. Their customer service is good (including Angel). Any questions that the AI chatbot can't answer are answered by an agent really quickly. The ability to customise and personalise invitations, messages, and RSVPs has been a massive timesaver. It is only a shame that you have to be American to use their gifts and bank transfers on the registry. You can still do links to external platforms which has worked for us.

The website is so easy to use and so thoughtfully curated for owners and guests

Very helpful