Jessica R.
Issue with gift cards? SOLVED!
Once I spoke to the rep the process was so easy! I couldn't find the gift cards that got sent to us for our wedding but she was quickly and easily able to resend the emails.

Make your own wedding website that includes everything in one place. Beautiful templates, planning tools, photo sharing app, RSVPs, plus wedding invitations and Save the Dates.
Joy (withjoy.com) has 851 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingWedding & Party · San Clemente, California
Excellent
Wedding & Party · Gold River, California
Excellent

Wedding & Party · Long Beach, California
Excellent
Wedding & Party · Victorville, California
Excellent
851 approved reviews, newest moderated first
Jessica R.
Once I spoke to the rep the process was so easy! I couldn't find the gift cards that got sent to us for our wedding but she was quickly and easily able to resend the emails.
MaryRose
Customer aupport was very helpful and communication was consistent. I had doubts at first and felt I was going to get the runaround but my that wasn't the case, the issue was resolved promptly and efficiently. Thank you
Julia M.
Tried to book accommodation through the website and it defaulted to two nights when I only needed one. I changed it back to one and it went back to two on checkout-customer service refused point blank to amend the booking. Totally awful service! I would advise to check out the hotels and book directly with them!
Response from JoyJun 23, 2026
We're sorry to hear about this. Our travel team reviewed your booking and has already reached out to you directly to better understand what happened and discuss the situation. We appreciate you taking the time to share your feedback and hope to continue the conversation with you there. The Joy Team
Steeven G.
Venkat was verry helpful although the site has limitations with flexbility, they tried to help as much as they can.
Tyler S.
Love using with joy. It’s been easy and quick for invites and getting them sent out quickly. It’s also been great that people can go back to the innovation later and get event information and details.
Tarikul K.
My fiancee and I have been able to use it really easily, and it was recommended to us by one of my best friends who is getting married soon himself. The site was easy to use, and really looks great now that we have just about completed it as well.
Justine R.
The app was great — it was easy to use and very convenient. I just wish there was a way you could provide a QR code for the guests to upload their pictures directly into the app.
Pinky
Tried them, hit a bug, customer service didn’t reply. Why would I trust my big day to a system like that?! No way!
Response from JoyJun 17, 2026
Thanks for your feedback. We're sorry to hear you ran into an issue while using the site. We'd like to learn more about the bug you encountered and understand what happened. Please email us at [email protected] with additional details, including any screenshots or information about the issue, and we're happy to take a look. The Joy Team