JoyReviews of withjoy.com

I booked a hotel room through the link on a wedding invitation. A product of Joy. They took my money. When we arrived at the hotel for the wedding, we were told that there was no reservation for us. We had to then quickly pay for a room at much greater cost. This was very stressful. When I sent a request to Joy for a refund of my money for the botched reservation they were very cunning, stringing me along for months with platitudes of "wanting to help". Later, the hotel told me that Joy had made the reservation in the wrong name and that they, the hotel, had refunded my money to Joy. So Joy continued to refuse my refund even though I was told via their email that the money had been refunded. That is fraud. Take my money in a hurry. Botch the booking.' Refuse my refund!!

Very helpful to connect with a human on CHAT to resolve my issue. Thank you!

Quick and kind service!

​A fantastic, seamless experience! ​The website is super intuitive, sleek, and easy to navigate. Everything runs smoothly from start to finish, making the whole process quick and hassle-free. Highly recommended!

With Joy has lots of great features and is overall easy to use. One thing I wish it allowed was to keep registries from Amazon and popular linked partners as separate, external registries. Beyond that, my fiance and I have found the site super helpful and more customizable than the Knot, which we tried out first. Not to mention its 100% free!

I used WithJoy to make a hotel reservation for my nephew’s wedding. The hotel they recommended went out of business with my deposit. They offered a refund or to find me a new reservation. I chose a new reservation. I then needed to cancel that reservation (I was within the cancellation window). They are now ghosting me and refusing to reply to my requests for a refund. I will be forced to take them to court to obtain a refund. UPDATED 8/31 - It has now been 22 days since I cancelled within the stated window (and 6 days since Joy Travel responded to this review). The travel dates have passed. No refund, no timeline provided.

My Photos would not upload no matter how I followed the troubleshooting. Finally, a service rep Venkat was able to upload the photos for me from the back end. It only took a few minutes.

The tools, support, and knowledge are amazing. It's user-friendly at its best. I'm actually using it for two upcoming destination vow renewals. I love it!