JoyReviews of withjoy.com

Made things way harder than they needed to be. Things didn’t work and it was just a headache. Went with another site instead, the paid ones seem to be way higher quality.

We used withjoy for ur wedding and no issues at all. For a free service we were very impressed. I will say that I didn't find the app great, but the web version worked a treat to get RSVP info, and provide guests with an FAQ etc. We used a separate registry, so I can't speak to those features.

No stars should be an option!! This app is horrible. To start with there is no explanation as to how the site works. Next they try to get you to purchase an E card for every purchase which of course is separate. They charge 5.99 for them. If you scroll down there is a small print option to bypass this again, not explained . The site is horrible to navigate. All items are sold separately and you get hit for shipping on everyone. Items can not be put into a cart and purchased together. You also can’t purchase item right away when it is reserved it bounces you all over again not explained how to do it. Customer service is a joke cannot speak to anyone , chat employees are rude and obnoxious. Whatever you do don’t start a chat near lunch time. This site is the worst ever. Do not register here please and if you need to purchase a gift, look at the list and buy elsewhere . The Knot and Zola are awesome

I wish we never used this service. It's very slow and painfully unreliable. I'm now in a situation where I've got to contact guests individually to confirm their RSVP because not all of them have come through even when guests have actually done it. Absolute nightmare.

I ordered a $430 wedding gift from “With Joy” site. Three weeks later, when the bride never received the gift, I notified the site. They said “oops,” the gift never shipped because of a “delay.” WithJoy never notified me nor the bride. I am suspicious that they were planning to pocket the price of the gift hoping no one would notice. In the chaos that accompanies weddings, it is a safe bet that things like this may get overlooked by the bride. At the very least, the site should notify customers of delays. There was no tracking information given when the item was ordered. This is not industry standard. Beware when ordering from this site!

Used it but kinda regret it. Just buggy, slow, clunky, load speed is pretty awful, not much customisation allowed - wouldn't recommend. Not sure why it scored so highly when I was searching to begin with

I can't even get to enter a password! It is useless and makes me feel useless......

I strongly advise anyone think twice before using the Joy Website for your wedding, and if you do, please DO NOT use their registry. I was married in October of this year (2023) and used Joy as my wedding website. One of my guests purchased us an Instant Pot from our registry, but we never received it. I had to reach out to customer service to find out because they never informed me or my guest, and they said that the vendor was out of stock. When I asked them to reimburse my guest for the price of the Instant Pot, they refused to. It has been a nightmare to work through, and I want to make sure no other newlywed has to go through this much stress after their wedding. My guest should be entirely refunded for the undelivered goods, but they will not. Please, please, anyone think twice before using Joy and NEVER use their registry.