JoyReviews of withjoy.com

Do not use this site. My device was totally corrupted after using it to decline an invite. Impossible to resolve and had to do factory reset. Contacted them… jokers.

WORSE EXPERIENCE with With Joy Invitations. It was impossible to speak to a human so I had to Chat with 5 different people from India to resolve my issue. I had to send screenshots and screen videos, and it took 3 days and 12 hours of online time to find a roundabout way to send digital invitations. In addition, they have a very limited ability to customize. The invitation order is not connected to their website or registry dashboard. Worse, I had to clear my history and cache every time I wanted to test or sent invitations. I've never been more frustrated in my life. I would have canceled the order, but the invitation had already been designed and approved by my clients. No compensation or review of my experience was provided to me or sent.

WithJoy.com stole my room block link and routed my guests to Expedia.com without their awareness, consent or my permission. In doing so, I now owe thousands of dollars to the hotel. My unique room block link allows guests to cancel and modify their reservation and withjoy.com's link does not. I did not sign up for their hotel concierge service and was not informed that links that I add to my personal pages would be compromised. My guests and I have tried reaching out to withjoy.com and we have not heard any response.

Booked a hotel room through withjoy. Confirmation email came through incorrect. Trying to get hold of the correct person was difficult (encountered a bot, who kept misunderstanding what I was saying, and then a human who also misunderstood). Finally fixed through the hotel, but frustrating.

Started planning a wedding withjoy.com. The website kept freezing when trying to setup a save the date. Failed at the first hurdle. No confidence in planning a wedding on this.

THE WORST please save yourself the hassle and frustration. I had a terrible experience throughout and am still having issues. No one can pull up my wedding website using safari on their phones. It consistently states that there has been an error and wont load. It is embarrassing when it’s your wedding website and you have sent your announcements only for no one to be able to open it conveniently with the scan code or typing it into their browser. No one should have to go through all of these issues for their wedding experience. The invitations came dirty and was not good quality. The envelopes are extremely thin and can see right through them. I had registry issues with updates not loading and having to delete the registry each time I made an update and then had to reload it and mark it as private which was such a hassle. There is ONE template option with a bar scan code and picture that does not look good or professional. We had to redo our invites multiple times. They didnt offer anything for the inconvenience or issues I was having which was the entire experience. As for their customer service I spoke with a different person each time asking the same questions, no one was helpful or had answers or solutions to any of these issues. Please do not use Joy there are so many other better options. If I would have know and done better research I would’ve used any other company. I hope to help others from using them in the future to save them the time, money and frustration.

It’s only US base! You can’t have a registry in euros, you can’t have the appointment in other time zone. You can’t send invites outside mainland US. ITS MADE FOR USA!!!! And after spending so much time building the site … at the end! At any point you are told anything! RUN RUN

We put our hotel booking link on our site with our group code. We checked that it worked. Great! We come back a month later to find out not only have they changed the site layout so that the hotel information and our group code was HIDDEN, but they REPLACED our booking link with THEIR OWN without notifying us!! That means that any of our guests that clicked on the link would have had to pay double or more for the hotel room and they would have gotten money for the sale!! That is BEYOND scummy! Total sneaks! Stay away from these scam artists!