JoyReviews of withjoy.com

I had a very negative experience with Joy and strongly caution couples against using it. Beyond the bugs and poor customer support, the biggest red flag is how Joy handles pricing in their registry. Joy displays items at inflated MSRP pricing instead of the actual retailer’s sale or current price. This means your friends and family could be charged hundreds more than they would if they purchased directly from the retailer. In one case, a guest of mine was overcharged by $800+ compared to the retailer’s website. To me, this feels incredibly misleading and borderline scammy. Weddings are expensive enough — the last thing guests should worry about is being taken advantage of when they’re trying to give a gift. Combine that with unreliable features and unhelpful customer service, and I can’t recommend Joy to anyone. There are far more transparent and trustworthy wedding platforms available. Save yourself and your guests the headache.

I booked a hotel through WithJoy but had to cancel, which meant I was due a refund. Instead, I was bounced back and forth between WithJoy and their agent Nuitee, each referring me to the other. Neither seemed able to communicate with each other, and despite all this, I still haven’t received my refund. Awful customer service. Do not book a hotel through WithJoy or Nuitee.

I made a hotel reservation on the With Joy website for a wedding we were attending in Spokane on Sept. 13. The week of the wedding my wife tested positive for Covid, and we had to cancel. When I called the Davenport Hotel in Spokane to cancel the reservation and get a refund they told me I had to call the company I had made the reservation through. When I contacted With Joy, they told me I had to contact Expedia, a company I did not know was involved in my travel plans. Expedia told me they had to get approval from Davenport Hotel in Spokane. In the end, each of the companies was able to point the finger at the others. Micaela at With Joy was not helpful.

Genuinely terrible website. Unintuitive, sometimes saves things and sometimes doesn't (???). It had an entire 'moments' page that we didn't know about until the website had gone live which had any photo we had ever uploaded to the site on it. You can't even use the data collected in the RSVP to send text message reminders, it's email only and that is not clear until well down the line.

Disgusting service and email correspondence. We had to cancel a hotel booking to a wedding due to my partner being rushed to hospital for emergency surgery. The hotel said they would happily refund or move the dates. However, Joy or Nuitee were rude, slow, unresponsive. My partner nearly died all i got was possibly the worst customer service I've ever experienced. I would warn against using them for a wedding or any planning.

I would have given this Zero but it is not an option. Booked a Hotel Room for a wedding through the With Joy Site and Credit Card is charged but no email confirmation, no booking at the hotel and no way of contacting them on the site. A complete disgrace of a business

We didn't know that when making a hotel reservation for our hotel we had a block of rooms at that it was being made through Expedia rather than directly with the hotel. As a result we could not get any of the perks the hotel offered for number of nights reserved and the names of the reservations are blocked so that we didn't know who and how many Welcome Bags to prepare.

What a ***** experience. We registered for almost 50 gifts. I can't begin to tell you how many items were "out of stock". It's never been harder in my life to spend $900. I want my money out of the company.