HavieReviews of withhavie.com

We’ve really enjoyed the light and this company has given the best most thoughtful customer service I’ve ever experienced!

I ordered a lamp for my brother’s birthday gift, and there were some complications with the delivery causing a couple months of delay. I reached out to the company through email and Isabelle responded quickly and very helpfully, immediately getting a new order set up for me. It was honestly probably the best interaction I’ve had when ordering something online and working out delays or problems. Isabelle was very understanding and super helpful in getting things sorted out.

I love the lamp! I'm always wary of Instagram ads, but this is genuinely a good product. It's bright, you can change the colors, and the built-in speaker is pretty good. I use it every day for my nightly meditations. Unfortunately, the remote that came with it didn't work, so I haven't been able to use the timer setting yet, but one of their customer service agents, Isabelle, has been very helpful and shipped me a new one free of charge. They are REAL people, not bots, so response time isn't immediate, but nothing outrageous. You can tell they genuinely want to help you and aren't trying to cut corners. Highly recommend!

Love the light. Gives the perfect cozy vibes. My toddler daughter even lost the remote and the company sent me a new remote. Great customer service. 10/10 recommend!

The sweetest, most thoughtful and helpful customer service. Bought my loyalty to the brand based solely on how great the interactions were. Plus the product itself is great!

I had originally ordered a Havie for myself, and my kids loved it so much and each wanted their own. I placed a second order for a couple more, and they ended up getting lost in shipping (no fault to Havie). I contacted customer service and my situation was promptly and professionally handled quickly by Isabella. She got a couple lamps back out to us right away and was so friendly and helpful in the process.

i purchased three different lamps, many months ago, and i’m glad to say they’re all still perfectly lampful. i had contacted havie’s customer support regarding the integrity of one of the lamps, but i was mistaken, and the lamp was perfectly fine. still, the customer support team was kind and helpful as i could have ever hoped for. five stars to a five-star company

I ordered my Havie light without and concerns however did have delay in receiving a tracking number and after 10 business days had still not received my order. I contacted the help desk and spoke with Isabelle who was extremely helpful. Unfortunately the order had somehow been lost in transit. Isabelle was extremely helpful and organised for this to be replaced without any hassle. She has also continued to help and answer any of my questions since then. This is a gift I have purchased for someone else so haven’t been able to test the product yet or see how they have gone.