Austin C.
Customer service on point!
Excellent customer service from Isabelle. I was helped through troubleshooting my lamp with clear and concise directions given in a timely manner. I wish every customer service representative were this helpful!

Havie creates ambient lamps that combine warm light, soft sound, and minimalist design to transform any room into a calm and cozy space. Each lamp is made to help you unwind, rest better, and set the perfect mood for your moments of peace.
Havie (withhavie.com) has 392 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Austin C.
Excellent customer service from Isabelle. I was helped through troubleshooting my lamp with clear and concise directions given in a timely manner. I wish every customer service representative were this helpful!
Makayla P.
We’ve loved our Havie lamp and the vibes for our evening wind-down time but have had a few questions about it, and Isabelle has provided us with the best customer service! She replied quickly and thoughtfully to my emails and helped get our lamp back to working perfectly with her troubleshooting tips. So thankful for such kind and helpful customer service!
Rich
I love these lamps! They make for a very calm atmosphere. Also perfect for the romantic vibe too, just enough light instead of candle light to still be able to see everything. I had a bit of trouble operating them at first but Isabelle was a huge help and explained what I had been doing wrong. Thank you for that! I would purchase again.
Kingy M.
My light had unfortunately experienced a fault, when I reached out to the customer service team, Isabelle responded in a timely manner and was nothing but kind and helpful every step of the way! Big thanks to Isabelle for arranging a replacement light so I can get back to enjoying my glow!
Bec
Isabelle was amazing great customer service so very helpful,
Jess
My lamp originally got lost in the mail and Isabelle was extremely helpful in getting a new one sent my way, following up though out, and ensuring I was happy with the purchases. A+++ customer service!
alex T.
Customer service rep was super helpful and figured out my dilemma so well I placed a +100 new order!
Vincent V.
I was initially a bit confused on how to use the lights, but their customer support team helped me figure it out and everything is working perfectly now. I initially purchased 2 for my room and after seeing how they light up other parts of my house, I purchased 3 more. The quality and effects of the product are a game changer, especially if you're hosting people and want to create a fun environment. Best regards,