HavieReviews of withhavie.com

I am very satisfied with my new Havie lamp, which creates a beautiful warm atmosphere and makes my bedroom a perfect space for relaxation. Furthermore, I would like to highlight the excellent service I received through personal email contact with Isabelle, who responded to my questions very quickly and was exceptionally kind. Indeed, I was surprised not to find a USB-C cable in the box, but she explained their approach of reducing electronic waste, which I completely understood and would also like to commend. Isabelle immediately found a solution for me. It is rare to come across someone so caring and attentive to customers. A huge thank you — I highly recommend ordering from the Havie website. Maï

Great customer service! I had an issue with my lamp and Isabelle handled everything quickly and kindly. Replacement was arranged with no hassle. I absolutely love the product, it really glowed up my evenings ✨ Super smooth experience, thank you!

I have had multiple excellent experiences with Havie! I could not recommend them more - the customer service provided by staff (shout out to Isabelle) is wonderful. The communication via email has been quick, kind and so incredibly helpful. The lamps are also so stunning. They elevate any space and absolutely help my nervous system regulate and that is everything! Thank you for this creation. Thank you for the beautiful customer service. It’s is so very much appreciated. 😍🥰😍

I received the lamp and there was a small piece broken. I wrote to the customer service and Isabelle replied very quick, kind and with a free solution! Thank you very much :)

Obsessed with my new lamp, however the remote that it came with was having issues so I reached out to customer support. Isabelle was very prompt and kind, and is sending a replacement remote. Definitely a pleasant experience chatting with her, and happy to have my issue resolved!

I purchased 2 lamps because the product looked really great! I had a need to contact customer service and I was greeted with such kindness, respect, and professionalism that I was truly taken aback because in this current climate in the US, people are genuinely rude or not responsive. Havie was the exact opposite. I higly recommend this product and this company because they treat people as a treasured and valued customer because they value their product!

I found that I did not have a remote in the package and there was no charge light when trying to charge . I give a three because of this . However the service provided by Isabelle at support was incredible . She is a credit to the company how efficient and respectful as we worked through my issue. Excellent employee

I ordered a few Havie's for Christmas gifts and was a bit apprehensive because I saw it on FB and it was a mailorder company. I kept one for myself and it's now April and my remote has never worked, though my grandsons have expressed loving there's. I finally reached out to the company and I received an immediate response from Isabelle! We have corresponded back and forth to get this resolved and she was always quick to respond and clear on what to do! I now have my new remote on its way! Thank you Isaabelle for being professional, understanding and kind through this process.