Alysha F.
So Speedy
The person was able to come up with a solution immediately

Agency Skin is a leader in personalized prescription skincare, combining advanced treatments with ongoing care from licensed medical providers. Developed by Agency Skin's dermatologists and scientists, every prescription and regimen is designed to address individual needs and support healthy-looking skin and skin longevity. Agency is a Curology brand, headquartered in San Diego, CA and serves patients across the United States.
Agency Skin (withagency.com) has 166 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Pharmacy & Medicine · San Diego, California
Excellent
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Excellent
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166 approved reviews, newest moderated first
Alysha F.
The person was able to come up with a solution immediately
Sarah T.
Fast reply and easy resolution to an issue with a bottle. great company and great product!
Craig B.
Everything was handled quickly, correctly, with kindness and empathy. It truly was an awesome experience!!
Tricia
someone from agency reached out to me and they resolved my issue. Thank you so much. I’m very happy with the products.
Response from Agency SkinOct 31, 2024
Good afternoon! I am truly sorry to hear about this. Please know we are committed to ensuring all our medical providers are highly trained and confident treating patients of all skin types. Empowering people to love their skin and celebrate their truth is a top priority for us. We are working hard to have a medical team that is diverse and multigenerational, all while providing the best quality care to our patients. Please reach out to us so that we can further assist with this. You can always contact us here at success ([email protected]) or via SMS at (415) 549-9548.
Lynn B.
I was charged twice for a trial within just a few days of each other. Something about the whole website is really fishy. No phone number. No easy “unsubscribe” button.
Response from Agency SkinOct 7, 2024
Hi there! I'm sorry for the trouble you've had while signing up. We're happy to look into this for you to make sure you are only charged once for the trial shipment and help cancel for you. However, we currently do not have a dedicated phone number. I understand this is frustrating and can assure you that in the future, we will have more convenient ways to communicate with us. Your satisfaction is our priority and we take this feedback seriously. Please know if you ever have any issues with your account or shipments, you can always contact us here at success ([email protected]) or via SMS at (415) 549-9548 at any time and we'd be happy to help!
Julia M.
Great product and exceptional customer service!
April M.
Excellent customer service
Shaila P.
I called the cs for an issue. Got the answer right away. Also they tried their best to solve the issue. Thanks Vrinda and team!