Brian V.
My skin has never been clearer.
My skin has never been clearer.

Agency Skin is a leader in personalized prescription skincare, combining advanced treatments with ongoing care from licensed medical providers. Developed by Agency Skin's dermatologists and scientists, every prescription and regimen is designed to address individual needs and support healthy-looking skin and skin longevity. Agency is a Curology brand, headquartered in San Diego, CA and serves patients across the United States.
Agency Skin (withagency.com) has 166 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Pharmacy & Medicine · San Diego, California
Excellent
Pharmacy & Medicine · California, California
Excellent
Pharmacy & Medicine · Palm Springs, California
Excellent
Pharmacy & Medicine · Fountain Valley, California
Excellent
166 approved reviews, newest moderated first
Brian V.
My skin has never been clearer.
Kiara P.
The doctors are communicative and available for questions at any time. Customer support is responsive and quickly sent a replacement when I had a faulty bottle. There are many companies providing this service/product, but this is why I stay with Agency. They value and support their customers.
Zach
This is my second month using future formula and I've already noticed a huge improvement in the color of my pores and smoothness in areas that were previously rough and a bit itchy on my face. My second shipment was lost even though USPS said it was delivered and I dreaded reaching out. A live customer service rep quickly responded after a few back and forth emails with their AI service and made sure we could resolve the issue. Literally all this was in a 1 1/2 hr span. I am more than impressed
Lola C.
Great support! Patient and friendly.
Lisa
I had some confusion about my account and the app, and Jamie teamed with Sammy to answer my questions. Excellent customer service!
Genevieve A.
Really good product and very responsive team. This company places customer service at a premium, and it really makes a difference.
Franchesca N.
I enjoyed my subscription. The products do work, and I like they are curated by a dermatologist.
Mary
Instead of sending me a text and email letting me know they would be processing my shipment so that I could adjust the shipment date and products being sent, they went ahead and processed the payment and now wouldn't let me return the product (even though it hasn't been sent) and refund payment.
Response from Agency SkinNov 21, 2024
Hi there! I understand how frustrating this may be. Please know we do offer pre-shipment SMS alerts upon request. I'd be more than happy to enable these on your account. Please reach back out to us so I can further assist with finding a solution for you.