Our product is designed to transform your personal productivity by tackling common challenges head-on. We provide actionable strategies and practical tools to help you overcome procrastination, manage ADHD, reduce stress, optimize your time management, and organize your environment.Our approach empowers you to stay focused, efficiently manage your time, and achieve your goals with greater ease. Discover how our innovative solutions can help you break through barriers and unlock your true potential. Experience a more productive and fulfilling life today!
Wisey (wisey.app) has 5,637 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Also known as
wisey.app
Website
wisey.app
Category
Mental Health
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 98% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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FRAUDULENT. DON'T GO NEAR THIS! Phone number on website goes straight to a busy signal. Getting payments to stop is proving very difficult.
Response from WiseyMay 10, 2024
Dear Beth Pinto,
We're deeply concerned to hear about your experience and apologize for any inconvenience caused. Ensuring a smooth and hassle-free experience, including payment management, is paramount to us. Please contact our customer support team at [email protected] immediately so we can assist you with stopping payments and resolving any issues you're encountering. Your feedback is crucial, and we're committed to addressing and rectifying any concerns promptly. Thank you for bringing this to our attention.
CL
Cynthia L.
Fraudulent billing, cancelling on the website doesn't cancel it
The advertising looked great and there was a 30 day trial period. I signed on, got the materials and it was a boring workbook, not an app or anything interesting or interactive. On day 5, I went onto their site and cancelled my subscription. And on day 30 they charged me $45 US, $63 CAD for the first month. We've been emailing back and forth but they say that all purchases are non-refundable. So now I'll go to the fraud site on my credit card. Update: After posting this, they offered to refund the amount. Interesting that it was not refundable until I posted here.
Response from WiseyMay 6, 2024
Dear Cynthia! Thank you for leaving us a review! We understand your frustration and apologize for any inconvenience you've experienced. We strive to provide a positive experience for all our users, and it's disappointing to hear that your experience fell short of expectations.
Regarding the charges, we want to clarify that our subscription terms are clearly outlined in our Terms and Conditions, which are presented to users before they confirm their purchase. We aim to be transparent about our pricing structure, and charges are applied with the customer's consent. Moreover, any automatic charge can only be possible if you have an active subscription.
We're glad to hear that the situation has been resolved. Your feedback is valuable to us, and we appreciate the opportunity to address your concerns. If you have any further questions or need assistance, please don't hesitate to reach out to us at [email protected]. Our team is standing by!
CT
Carla T.
Wisey scam app, website and no response from billing or support emails
UPDATE: 6 May 24. Wisey have emailed and both refunded and trial/subscription was cancelled. I sent a reply, and again it disappeared with no record other than a screenshot of my drafted email before I sent it (not in sent, draft or bcc). Until this is resolved and other issues (proper website access, proper reminder of trial ending with adequate notice and office contacts clearer and accessible)
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Twice I attempted to contact Wisey via their email. A month ago and tonight. Given it was another site based in checked Cyprus, alarms bells went off. I copy myself into all my emails. All 3 I sent, including a test email, disappeared into the ether, with no record in my sent messages or my bcc copy. Sure, initially during the trial phase they generate a response (transaction record, and any downloads attachments), but there isnt even a clear link to their website which they refer to for cancelling trials and subscriptions. They lie about the reminders they promise, and that information disappears as soon as you register. I cancelled with PayPal. Facebook need to responsible for these scam sites they promote, which rip people off, with no comeback. Am about to cancel Facebook because the crap and unsolicited emails and fake scam sites is so prolific, am certain they get a cut in this rort. Its a cesspool of rorts. I doubt email app address, which this review wont even allow me to include, (support @ wisey . app) will respond to my emails to date.
Response from WiseyMay 6, 2024
Dear Carla! Thank you for taking the time to share this detailed feedback with us! We're sorry to hear about your experience, and we appreciate you reaching out to us. It's concerning to hear that you've encountered difficulties in contacting our support team and that your emails seem to have disappeared. We assure you that Wisey is a legitimate company committed to providing support to our users. We take such matters seriously and would like to investigate this further to ensure that our communication channels are functioning properly. Please rest assured that we have a dedicated support team ready to assist you with any issues or inquiries you may have. We also would like to thank you for providing your email here, it has been already passed to our team. One of our agents will get back to you shortly to assist in resolving any matters you may have. Have a wonderful day!
ST
Stacey
Scam!
Scam!! Do not pay. Took the test as if I was completely perfect, had no issues, etc. Got 19.43 extreme ADHD score still. Also… it’s suspicious how some questions only give you “negative” response answers. This thing is TARGETING the very people it says it’s trying to help.
Response from WiseyMay 7, 2024
Dear Stacey,
We're deeply sorry for any frustration or confusion you've experienced. Our aim is to provide accurate and helpful assessments to all users, and it's concerning to hear about your experience. Your feedback is invaluable, and we take it seriously in our ongoing efforts to improve our services. Please contact our support team at [email protected] with more details so we can investigate this matter thoroughly and address any issues promptly. Your satisfaction and trust are important to us, and we're committed to ensuring a positive experience for all our users.
HT
Harmony T.
Frauds
Frauds. Keep charging payments
Response from WiseyMay 7, 2024
Dear Harmony Texts,
We are sorry to hear that you're experiencing unauthorized charges. Your security is our top priority, and we take reports of fraudulent activity very seriously. Please reach out to our support team immediately at [email protected] with all the relevant details so we can investigate and take appropriate action to resolve this issue. We're committed to ensuring that you're protected and that any unauthorized charges are addressed promptly.
DS
Diogo S.
Very very inaccurate
Very very inaccurate. Questions and answers doesn't match with results.
Response from WiseyMay 7, 2024
Dear Diogo Silveira,
We understand your frustration, and we apologize for the inconvenience. We take feedback seriously and are committed to improving our customer service experience. Please note, that we are working hard to provide all our customers personalized and relevant pieces of advice. However, we'd like to learn more about your situation and what exactly happened. We want to make things right. So, please email us at our email [email protected] and we will get back to you promptly. We wish you and your loved ones all the best🫰
CB
Carol B.
I have no idea who this company is
I have no idea who this company is or why they are charging me. Unable to get anyone on the phone. I even searched my email to see if I did purchase something from them and forgot. Nope, Nothing.
Response from WiseyMay 7, 2024
Dear Carol,
We are sorry to hear about your experience. It sounds frustrating not being able to reach us or understand the charges. Could you please provide more details such as the date of the charge, the amount, and any other relevant information so we can investigate this matter further? We're here to assist you and resolve any concerns you may have. Thus, don't hesitate to get in touch with the team at [email protected]. Our goal is to ensure that our customers have a clear understanding of our pricing and what they receive in return. We will be waiting for your letter!
LO
Lisa O.
Signed up for a 7 day trial
Signed up for a 7 day trial, was unable to cancel my subscription was charged nearly $100 AUD so I contacted Wisey. The condescending agent assigned to my case was more interested in upselling the app this was despite my confirmation that after signing up I hadn’t used the app which was why I wanted to cancel. The referred to their terms and conditions and kept my much needed money. 10/10 do NOT RECOMMEND this app.
Response from WiseyApr 25, 2024
Dear Lisa Oppes,
We are sorry to hear about your frustrating experience with Wisey. It's disappointing when customer service doesn't meet expectations, especially when you're dealing with sensitive financial matters. Your feedback about the interaction with the agent is valuable and should be addressed by the company. Transparency and clarity in cancellation policies are essential for customer satisfaction. Thank you for sharing your experience, and we hope you find a better solution for your needs! Otherwise, you may alsway reach out too ur team at [email protected]. Wish you all the best!
