WiseyOur product is designed to transform your personal productivity by tackling common challenges head-on. We provide actionable strategies and practical tools to help you overcome procrastination, manage ADHD, reduce stress, optimize your time management, and organize your environment.Our approach empowers you to stay focused, efficiently manage your time, and achieve your goals with greater ease. Discover how our innovative solutions can help you break through barriers and unlock your true potential. Experience a more productive and fulfilling life today!
Wisey (wisey.app) has 5,637 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Claim this listingMental Health · Newark, Delaware
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Mental Health
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5,637 approved reviews, newest moderated first
Nija
Good and clear communication
Response from WiseySep 16, 2025
Dear Nija! Thank you for your feedback! We’re so happy to hear that you found our communication clear and helpful. At Wisey, we strive to keep things simple and straightforward so you always feel supported. If there’s ever anything more we can do to make your experience even better, please don’t hesitate to share at [email protected]. Have an awesome day!
Jan
Prompt and personal responses. They read my requests and answered specifically, compassionately and professionally.
Response from WiseySep 16, 2025
Dear Jan! Thanks for reaching out. Our customer service is always happy to ease your experience with our service and answer any questions that may arise. We are happy to know that we managed to provide you with exceptional support. In case you have any ideas or suggestions on how to make our app better, please, reach us out to [email protected] email and share your thoughts. Enjoy your day!
DH
Answered quickly, really lovely email and so helpful sorting out my problem. Many thanks
Response from WiseySep 16, 2025
Hello! Thank you for sharing your positive experience with us! We’re so glad to hear that our team responded quickly and that the email you received felt warm and supportive. Helping you resolve issues smoothly is always our top priority. If you ever need assistance again, we’ll be here at [email protected] to help with the same dedication!
Joel S.
DO NOT USE WISEY — Deceptive Billing and Broken Cancellation Process I signed up for a trial after seeing a Wisey Facebook ad. I did a quick look at reviews at the time and thought they looked reputable enough. however, what followed was a series of aggressive upsells—first to extend the trial, then to unlock a “free” download that ended up double-charging me. They did correct the duplicate charge, but that was the only thing they handled responsibly. Weeks later, I used their cancellation wizard and noticed my subscription status hadn’t updated. I assumed it was just waiting for the trial to expire, but to be safe, I went through the cancellation process two more times to avoid being tricked into renewing. Confident that I had canceled, I logged out and never used the service again. Fast forward nearly a year: I discovered a $159.99 PayPal charge for a 6-month renewal. Turns out, Wisey had quietly billed me twice—$319.98 total—despite my prior cancellation attempts. I contacted support the next business day and explained that I had canceled back in October and hadn’t logged in since. Their response? “Sorry, we don’t issue refunds, but we’d be happy to extend your subscription if you pay us more.” That’s not customer service—that’s exploitation. I then repeated the same convoluted cancellation process I had done a year earlier. It took multiple attempts and a delay before the system finally showed my subscription wouldn’t renew. No confirmation email was sent—just like last time. Wisey needs to acknowledge that their cancellation flow is intentionally confusing and buggy. Based on other reviews, my experience isn’t unique—though I may have lost more money than most. They’ll likely respond publicly with a generic apology, but privately they’ll insist it’s all my fault and refuse to refund anything. Avoid Wisey at all costs. Their business model thrives on misleading upsells, broken cancellation logic, and a refusal to take accountability.
Response from WiseySep 20, 2025
Dear Joel! Thanks for letting us know about your experience. We’re very sorry to hear about your experience, and we truly understand your frustration with both the billing and cancellation process. What you described is not the experience we want anyone to have, and we want to look into your account directly to correct this. Could you please provide the email linked to your subscription at [email protected] so we can investigate the duplicate charges and cancellation attempts? We know how important transparency and trust are, and your feedback highlights areas where we need to improve. Please rest assured we’ll review your case carefully and work toward a fair resolution!
Angie L.
Diana at Wisey went above and beyond with a problem I had. She was kind and solved my problem. Definitely will do business with them again
Response from WiseySep 16, 2025
Dear Angie! Thank you so much for your kind words! We’re thrilled to hear that Diana was able to go above and beyond to assist you with your problem. Providing caring and effective support is something we take great pride in at Wisey. It’s wonderful to know this experience has earned your trust and confidence. We look forward to continuing to support you on your journey with us!
Khrystyna
too many motions, could not concentrate while watching video
Response from WiseySep 16, 2025
Dear Khrystyna! Thank you for sharing your feedback. We understand that too much motion in videos can make it difficult to focus, and we appreciate you letting us know. We’ll take this into consideration as we continue to improve our content for clarity and ease of concentration. Your input helps us make Wisey a more supportive and effective experience for everyone. If you would like to share additional feedback or need assistance, please reach out to our Support Team at [email protected]. Cheers!
T
Company will not refund any money even when you ask within hours of unexpected charge. Shame on you for targeting people with adhd then literally profits off our forgetful nature to cancel a trial
Response from WiseySep 20, 2025
Hello! We’re truly sorry to hear how this experience made you feel. It is never our intention to take advantage of anyone, and we understand how upsetting unexpected charges can be—especially when requested so quickly after. We take your feedback about trial clarity very seriously and are working to make the process more transparent. Please share the email linked to your account so we can review your case and see how we can make this right for you. Feel free to reach out to us at [email protected]. Your trust matters deeply to us, and we want to ensure you feel supported, not taken advantage of!
Rb
Well taught out information
Response from WiseySep 16, 2025
Hello! Thank you for your thoughtful feedback! We’re delighted to know that you find the information on Wisey well thought out and valuable. Our team puts a lot of effort into creating clear, structured guidance to support mindfulness and cognitive growth. If there are specific topics you’d like us to explore further, we’d love to hear your suggestions at [email protected]. Cheers!