wio.ioReviews of wio.io

I was planning to open with WIO bank, but after reading all these bad experience comments, there is no way I trust them with my money. They really have to improve or they will close business soon.

This bank steals its customers' money, literally! Stay away from this fraud of the bank, they freeze accounts then do not release the funds. Their customer service will give you the run-around for months if needed. It is incredible that the UAE Central Bank allows these scams to happen in broad daylight, it says a lot about the country. I will never do anything in the UAE again, not safe.

Worst Support ever, imagine I want to receive payments and they decline the payments from stripe and my customers. After I want to ask any support agent , they don’t respond to me and don’t care about my case. Worst bank I’ve ever seen in my life.

been using my Wio for just 5 days and then my account went" Sorry, something went wrong. Try later..." raised ticket to them, contact them in customer service, WhatsApp, and Facebook. 4 days later, nothing happened. They are just saying, "Rest assured that we are working on this and will update you as soon as possible." We've escalated this to the team. The same answer I'm getting for the couple of days. I'm really wondering if this team is working or sleeping or if they're not real at all.

Wish we could rate this bank minus as this is the worst bank where one can deal with my GBP 35,000 is on hold for the last 6 months I have tried visiting the head office in Abu Dhabi and calling them and emailing them numerous times but they didn't response. I can see my money in the bank statement and can't withdraw it. They are the biggest scam in the Dubai Banking system.

Ive been trying to retrive a payment (£5500 GBP) which i made that was rejected by the beneficiary almost 2 months ago and no one at wio helps. I have called wio about 10 times to resolve this and havent made any progress. Also asked the customer services agent agent to get a manager to call me on atleast 5 occasions ,but no one ever calls back. Appaulling service based on this i wouldnt even give one star!

The worst customer support of any bank I have ever dealt with. Could not access my account for weeks. Even after speaking with their support, they escalate the ticket to their "technical team", then nothing happens. You contact them again and they will straight up ignore your questions and close the chat in your face. Rest assured we will find a new bank!

We are expected to receive 1 wire on 9 july and its 9 aug not update yet guys its our hard earned money please don't scam us please give us our money back