WinXDVDReviews of winxdvd.com

Works as expected. I needed my license key after an upgrade and couldn't find it so contacted support. I was delighted that I had the required license key within 24 hours of my contacting them.

in 2016 i bought life licence for WinxMediaTrans. software. and accidentally I remove my registration code. I decided to contact support team to help me to reactivated my registration. I was very surprised that next day I had already respond with new registration code. I want to thank for quick response and loyalty for their costumers.

Solid Products & Very Prompt Support As a user of both WinXDVD & MacXDVD, I am happy to say my experience of these products is more than adequate for my perhaps modest needs. However, I was also pleasantly surprised when I recently had cause to contact Digiarty Support over a licensing issue, that their response was prompt and that it resolved my problem with a single response. Couldn't ask for more, really... Bravo Digiarty :)

WinxDVD ist ein super Produkt, die Software ist einfach zu bedienen und läuft super. Meine Frage hat die Hotline noch am gleichen Tag beantwortet. Sehr empfehlenswerte Software !

TL; DR- WinX DVD Ripper Platinum froze my comp. Performed 3 hard restarts/shut downs as a result. Support didn't want to honor the 30day money back guarantee. Gave me problems after my explanation and decided they didn’t like my reasoning. Offered for me to keep the full version and only give me half of what I paid for it($50.83) only hours after purchasing, installing, and uninstalling. Until I reminded them of their “guarantee”. Will update review upon confirmation of refund processing and/or receiving my refund. -I have had this product since 8:16 PM on 2/4/21 and I am writing this review at 1:28 AM on 2/5/21. Upon installing WinX DVD Ripper Platinum my computer started freezing. So much that I had to hard reset/shutdown my computer 3 times. Since this was the only new thing it was obviously the problem, so I uninstalled it and removed it. Then I began the refund process and emails. - Support 12:35 AM 2/5/21: Could you please tell us more details about the problem you have? Could you please send us some screenshots about your operations and the error you get? Please feel free to let us know if we could be of any assistance. -ME 12:42AM: My issues were that it started making things on my computer not work and freeze up. I don't want to fix the problems that were created. I just want to get my refund and move forward with my life. I already uninstalled it and removed it from my computer. This was supposed to be simple, it turned out not to be simple so please just issue me my refund because that is the only assistance I need at the moment. Thank you. I appreciate your time and concern. -S 12:51AM: Digiarty Software, Inc. provides refunds within 30 days of product purchase. We'll hold the 30-day money back guarantee if our products cannot normally work with error or bug and we cannot solve it within an acceptable period of time or provide a temporary solution. Sometimes the software doesn't work well due to improper operations. We strongly suggest you contact our support team for help first with detailed problem description. One business day reply is guaranteed. Please note we do not accept unreasonable or unexplained refund. The following refund requests will be rejected: 1. You request a refund for no particular reason; 2. You request a refund by simply a "It does not work" or "I do not want it" reason and refuse to elaborate; 3. You request a refund for a feature we do not have/support. Digiarty products are sold as "try-before-you-buy" software. We highly recommend you to verify the program's functions and make sure it works well on your computer before your purchase. We hope you can cooperate with us. You can reinstall the program from the information below. -ME 12:59AM: Well since none of what you listed above were my reasons for requesting a refund then there should be no problem issuing me one. My issue is that things froze on my computer after installation. I had to hard shutdown my computer 3 separate times. This doesn't fall under the reasons you have listed above. Please issue me my refund. -S 1:09AM: Please send us some screenshots about your PC configuration. 3. You request a refund for a feature we do not have/support. Digiarty products are sold as "try-before-you-buy" software. We highly recommend you to verify the program's functions and make sure it works well on your computer before your purchase. Did you try the program on you computer before you purchase it? -ME 1:19AM: No, I did not try this before I purchased it. And since I already purchased it I can no longer try it. This means that the three bullets that you listed above are not reasons that I'm requesting a refund. I'm not sure why you are making this a problem. I told you about the problem I was having. I can't send you screenshots of a hard restart. If it freezes things on my computer it does not allow me to do anything except performing a hard restart. I'm not reinstalling it because I do not want to have to hard restart my computer again. There is nothing that pops up that says an error code or anything like that, so I can't send you a screenshot. Please issue me my refund -S 1:52AM: We could only accept a half refund as compensation due to all the facts stated. And you can keep the full version for future use or download it to another PC -ME 1:56AM: No, that's not going to work. Your webpage says "Worry free money back guarantee" not "A partial refund if we decide we like what you have to say or not. Please issue me my full refund. I am within the 30 days -S 2:24AM: We have submitted your refund request to our manager and we will process your refund ASAP -I'd like to add that the 2 DVDs I was able to rip in that short time took about 40 mins each NOT 5 mins. Avoid unless you like DIFFICULT, POINTLESS, DRAWN OUT, ATTEMPTED SNEAKINESS. Refund still says PENDING 4:18AM 2/5/21.

I'm going to share the LONG OVERDUE email that I sent to the developers of WINXDVD: "Hi, As I'm downloading the latest update for my WinX-DVD software I thought I'd drop a line and let you know how happy I am with this product. Before purchasing the Platinum version of the software I'd tried almost every other brand on the market, but yours is the ONLY one that gave me everything I needed in this kind of software. The user interface is easy enough for everyone - from a first time user to an advanced user such as myself, with detailed explanations of each function and suggestions for the user's needs [ie download to PC or device] and a very comprehensive choice of output formats. The best part is that the software is not only reasonably priced, but the lifetime free upgrades make it WELL worth the cost - in fact, the first couple of upgrades is actually like getting the product for free! And as for those upgrades - I don't think it would come as a surprise to most people that there are products on the market that, while they provide "free upgrades", can leave the user frustrated when those "upgrades" become a matter of "they should have left well enough alone". THIS product's upgrades though have always been, well, actual UPGRADES that make the product BETTER! Thanks again for a great product that I'll continue to enjoy using for many more years to come!" Seriously, folks..this is the ONLY DVD software you will ever need.

I have loved the use and user friendliness of the program they put out. I recently had my computer crash to the point it wiped out my operating system and I'm in the process of reviving all that was lost. Among the software lost were two of software programs from winx. I sent an email hoping they would be able to send me recovery downloads to the software purchased four or five months earlier and received email back within an awesome 24 hours with downloads available for my purchased product. Product is awesome, but customer service was even better. Thank you for all the help, would and will recommend this product to anyone.

Great product(s) and even better customer service.