WinXDVDReviews of winxdvd.com

Great programs,EXELLENT support very fast

WinX Video AI is a awesome Program with all features i need. Great Price and good support!

To be honest I would be less upset if they didn't advertise DVD recovery. Trust me when I tell you that if make.mkv doesn't rip the disc WinX definitely will not. Now, it just freezes up and I can't even try the safe mode. I have emailed them daily so far, got one reply. If any of you have used EaseUS, and know that is just a rebranded UI to execute poweshell commands, commands we all have access to, this is kind of the same thing for ripping. Not really impressed.

Je commence par dire que je travaille encore avec un vieux PC, sous Windows 7. Je suis une personne âgée, retraité. Je ne saurais pas m'habituer à une version récente de Windows. Il il y a un an j'avais acheté la version « A vie » de WinXvidéo Ai, et je m'en servais avec satisfaction. Je déplorais seulement le manque de vitesse dans les traitements d'images, mais je savais que cela dépendait de la vétusté de mon PC. C'était de ma faute. Mais ceci n'étais pas important, et n'altérait pas l'estime que j'avais du logiciel. J'en étais content. Il y a 10 jours, cédant à l'invitation du Fabricant me proposant de télécharger gratuitement la nouvelle version (gratuitement car il s'agissait d'une mise à jour, car j'avais une version perpétuelle), j'étais passé à nouvelle version. Mais à ma plus grande surprise, une fois la nouvelle version du logiciel installée, le programme ne se lançait plus ! Sur le coup, j'ai regretté d'avoir installé la nouvelle version . . Je ne savais pas qui faire. Alors j'ai contacté le Fabricant, qui a tout de suite réagi, en s'intéressant à mon problème, et par retour de mail il m'a proposé de supprimer une DLL dans le logiciel installé, et cela a marché ! En conclusion : j'étais très content de mon logiciel dans sa première version, mais je le suis encore plus dans la version mise à jour. Quant au Fabricant, je peux affirmer sa plus grande correction. Il est resté toujours aimable et participatif. Il ne m'a pas laissé tomber. Au contraire, il a étudié le problème et l'a résolu en court délai. Je ne peux que dire du bien de ce Fabricant de logiciels, et du produit lui-même.

Ive been asked by WinXDVD to remove my review as they finally refunded my money. So they HAVE refunded me - but whether that was because i threatened to chargeback the money, or because they saw i had written this review, i do not know. My experience below still stands. Customer service is appalling. I was unable to get WinX DVD Rip to work on either my PC or my IMAC. I purchased the product, as the trial of 5 minutes didn't really show if it would work or not, but given the good reviews I thought the risk was justified. Well, my mistake. I have been going through multiple daily hoops given to my by Ricky from customer service. When these fail, another set is given. After 5 days of this, he/she started to promise a refund would be forthcoming if i just did the next list and provided video as proof. I did all that. And now I'm told to wait for their computer staff to look at my problem.

I have been using these products for several years. Due to my switch over in PC's to Windows 11, I needed to reinstall the programs, and two out of three worked fine. The last one had a licence problem. I contacted the service. They took care of it immediately. I am very pleased. Thank you!

Review of WinXDVD Experience I purchased software from WinXDVD with the expectation of a reliable product and transparent customer service. The company clearly advertises a “30-day money-back guarantee.” However, when I requested a refund due to the lack of Ukrainian and Russian language support, I was only offered a partial refund instead of the full refund promised. This practice contradicts their stated policy and undermines customer trust. Pros • The software itself may work technically as described. • Customer support responded to my inquiry (though the solution was unsatisfactory). Cons • No Ukrainian or Russian language support, which makes the product unusable for many customers. • The advertised 30-day full refund guarantee is misleading — only partial refunds are offered. • Refund handling feels evasive and not customer-friendly. Recommendation I strongly advise potential customers to be cautious when considering WinXDVD. If language support and transparent refund policies are important to you, look for alternative software providers who respect their users and honor their guarantees. Conclusion WinXDVD’s partial refund offer instead of a full refund shows a lack of accountability. For international users, especially those requiring Ukrainian or Russian language support, this product is not a trustworthy choice.

I m happy not only with softwares but with amazing customer service so fast and. Solving all my problems asap I m definitely happy