Dr. Carol C.
Terrible product and support is…
Terrible product and support is useless. I bought the AI to help make videos better. It didn't, and in fact, the sound got worse! I contacted tech support and they continually asked me for samples, which I provided several times, and they were never able to correct the problem and refused to give me a refund. Don't waste your money! Total ripoff.
Response from WinXDVDJul 24, 2026
Hi, We’re sorry to hear about your disappointing experience with our product and support. We understand your frustration, especially after providing samples and working with our support team. We always try our best to investigate reported issues and help customers achieve the best possible results. We would like to review your case again and arrange a refund if it meets the applicable conditions. However, we are unable to identify your order or previous support communication from this review alone. Please contact us with your order information or the email address used for your purchase, and we will assist you further. We appreciate your feedback and hope we can have the opportunity to resolve this matter. Best regardd,

