WinXDVDReviews of winxdvd.com

I’ve been using WinXDVD for quite a few years on and off. I just purchased the lifetime membership because I guess it’s no longer free. I didn’t have a problem with that because I think it’s a really good program. I ran into a problem. I was getting a message something about the folder destination. I really didn’t know what it meant. So I emailed the company. Within a few hours they answered me and told me what to do. I was so happy as I’m not really that computer savvy. But I figured it out. Now it works. Yay 😀

This company is one of the best that I have ever delt with. They have brought out a new product, and I was having a problem getting it to work. Ricky Ma, one of their consultants had me fixed and up and running in the shortest time. Great company.

The Winx DVD Ripper Platinum software works extremely well for DVDs for which I was unable to find any other solution. Also, when I had a problem with it, their support team got involved immediately and helpfully and stayed with it until the problem I had was completely solved. Very happy with Digiarty and the product!

This is about the video converter, which I used when I need to have consistent video files for the editor I use to make a family DVD

I've been using WinX dvd ripper platinum for years and it's the best investment I've made to digitalized my dvd collection. Now my dvd are safely store in boxes and won't be scratched by loading, unloading, etc. I keep adding new ones I buy at the store without any problems with my lifetime licence letting me upgrade anytime new version is available. Contact during holidays customer service for reinstallation on my new computer (reset the licence) and got an answer in less than 24 hours.

Incurred a problem with the new AI Upscaler. Contacted Support by e-mail over the New Year period not expecting any response until the end of the holidays. Contact continued into New Years Day and the problem was solved (as simple as updating my GPU Drivers so probably down to me). What can I say but service beyond expectations. Incidentally I've found the Win X family of products excellent to use and this was the first issue I've had over those six years.

The tool quality is normal. But the customer support and overall service is poor. In the website it's mentioned 30 day money-back guarantee which made me to buy a yearly subscription, yet within 30 days you can't cancel the subscription. Why promise and lie? It's better be open and transparent with the users which will benefit both parties.

I had a problem, self inflicted I'm afraid to admit, but support was able to put me on the right track and problem solved. Thank you Ricky Ma for your support and picking up my mistake. Very much appreciated.