WinGameStoreAs an authorized digital games retailer since the 90s, we have delivered millions of copies from thousands of publishers and developers to millions of PC, Mac, and Linux customers.We are a private business, run and maintained by gamers who have collectively been in the gaming industry for over fifty years.
WinGameStore (wingamestore.com) has 387 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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notsure
I ordered about 5 games there. And it couldnt be better. I like this Store very much. If there are taxes for me buying from Germany i got this displayed and anyway in experience I cant imagine from here what one could do wrong to have a bad experience with this shop. Super fast delivery, official reseller and trustworthy!!!
Customer
Its been more than 10h since i ordered a game from their website and still havent recieved anything. Buy somewhere else since they are not serious business.
Response from WinGameStoreMay 4, 2022
We apologize for the slow experience you had. Over the years we have improved this process, and reduced the chances for unexpected delayed orders. They may still occur due to certain factors, but we now also process them in a timely manner.
Hailee C.
Do not recommend - can take up to 24 hours to receive product key and you are unable to cancel a order while it is processing forever. Recommend instead using one of the dozens of other websites that offer instant delivery.
Response from WinGameStoreMay 4, 2022
We apologize for the slow experience you had. Over the years we have improved this process, and reduced the chances for unexpected delayed orders. They may still occur due to certain factors, but we now also process them in a timely manner.
Emir B.
They are quick to charge, they are slow as all hell to deliver the purchased product. In a world of digital purchase, it shouldn't take long to get your product. If I went to greenmangaming to pay 0.7€ more for my product I would have already had it. Absolutely awful site. Not shopping here again
Response from WinGameStoreMay 4, 2022
We apologize for the slow experience you had. Over the years we have improved this process, and reduced the chances for unexpected delayed orders. They may still occur due to certain factors, but we now also process them in a timely manner.
Fum
Despite being prepared to wait for a cheaper game I bought one with my credit card and on the very next page after clicking to pay I got my Steam cd-key in plaintext which I copied and redeemed within 30 seconds. No verification or nothing happened.
Armin F.
Wait, wait, wait, wait...... After receiving the money, they have to "review" the order for a "short time". i have ordered many keys the last two months, by official keysellers and resellers. Never had a Problem. Since now. I wait for one more hour, then i open a Paypal Case... Do not buy here... EDIT: 4 hours from order to delivery. They should pin that on their Homepage.
Response from WinGameStoreMay 4, 2022
We apologize for the slow experience you had. Over the years we have improved this process, and reduced the chances for unexpected delayed orders. They may still occur due to certain factors, but we now also process them in a timely manner.
BadOmen
sells games in a sale even when they don' t have keys in store... That is not acceptable since other keyshops got 5 minutes delivery guarantee! No one would order if they would be clear about this BEFORE THE TRANSACTION and that is the only reason why they aren't transparent about it. Untrusty actions from wingamestore aka macgamestore. Stay away from it!
Response from WinGameStoreMay 4, 2022
Back-ordering is a common and acceptable practice which is honored by publishers. If we cut off sales when keys ran low, then late buyers would not be able to get in on a deal. We take back-orders because we know we will be able to fulfill them when keys come in from the publisher.
Kristian
There is a manual review process when buying games. This isn't mentioned when placing your order. After parting with your money, the confirmation e-mail says that it's going to be a short while to manually review the order, but there is no way of telling how long that short while is. It could be hours, days or weeks. I'm still waiting. Honestly, invest the couple of bucks more and buy from another online store if you don't want to experience waiting for your games even though you opted for buying digitally.
Response from WinGameStoreMay 4, 2022
We apologize for the slow experience you had. Over the years we have improved this process, and reduced the chances for unexpected delayed orders. They may still occur due to certain factors, but we now also process them in a timely manner.
