Paul S.
Don't buy from Wine Enthusiast
I purchased an N'Finity S Beverage Center (Order 225142) and put into use in remodeled kitchen / custom cabinets. It looks nice, but it stopped working in under one year of use. Do not buy one of these and here is why: 1) N'Finity is not a big manufacturer (like Wolf, Kitchenaid, GE, etc.) so residential appliance repair technicians will not come to service or diagnose problems. You will need to convince a commercial service to come look and will pay accordingly. 2) Wine Enthusiast customer service will not return emails beyond the automated "we received your email" initial reply. The customer service reps also will not call you back. You will need to call them. Call the 800 number and use extension 8003. 3) I was told that they would replace the unit if it was a control board or a compressor causing my issues, but only if a certified technician certified the issue in writing. This was difficult (see #1), but I did this at considerable expense. I supplied this information to WE and they subsequently declined to replace the unit. I was told one thing in a friendly conversation, paid a technician a lot to come look at the unit based on this promise. Wine Enthusiast failed to follow through on their promise. (BTW - I did not misunderstand the initial promise. I owned a very successful ecommerce business for 15 years and am clear on these types of promises.) Do not buy this unit and do not buy anything from Wine Enthusiast that you might want serviced later.