Akira I.
Their reps are helpful!
We are an architecture firm that specializes in commercial projects, so we sometimes receive requests from clients that they want a wine cellar. It was our first time reaching out to Wine Cellar Innovations to purchase ceiling-mount evaporator units. Their rep is helpful and ask you for floor plan to calculate BTU rating. It is important to mention what types of walls are enclosing the cellar for heat gain. Judging from the BTU rating, the rep will suggest how many units of certain model you need to maintain the optimal temperature. For example, though we mentioned some walls are made of CMU, we did not mention how those walls are exterior and constantly exposed to the sun. Because of this, the wine cellar temperature was few degrees higher than the recommended range during day time - but our client didn't seem to worry about it. We were really tight on schedule, but the reps were willing to help. I think there were times when I received email from them during weekends or late night! Their equipment did arrive on time and our subcontractors had no issues installing it.


