JohnS
I purchased wine racks for a full room
I purchased wine racks for a full room. The kits came timely and the instructions were reasonably written. The quality was very poor. Sections did not line up with each other and wood was cracked and knotty. I requested and received several replacements. Customer service was excellent. I would not purchase again.
Response from Wine Cellar InnovationsFeb 24, 2022
Thanks for the feedback John. The only thing we could add to your review for those reading it would be to emphasize that if you order our Knotty Pine racking it does have several knots in it and we do offer to send free samples if you want to see it. -Wine Cellar Innovations Support Team