Wine Cellar InnovationsReviews of winecellarinnovations.com

As I had been building a wine collection stored mostly in boxes in a cool room in my basement, I decided my quarantine project at home to keep me busy would be to make a full-on wine cellar with one of my rooms. Wine Cellar Innovations has tons of information on their site on how to start on the project, and it was a lot of fun to clear out the space, insulate it, and get it ready for their racks. The racks themselves were great quality mahogany, and largely assembled. It takes a bit to get the hang of the way they go together, but once you build your first rack, the others go together super easy. They even included an air nailer setup which made it a breeze - I couldn't imagine doing it any other way! They also offer a free design service which I tried (because hey, it's free, why not?), but I wanted to add a bit more complexity to my design, and as you can probably already tell I'm more of a DIY person in that regard anyway, I took on measuring and fitting in components they have available.

Bad Service after sales. We spent about 13k and they refused to replace couple damaged shelving units. I was surprised and shocked to learn that they would not own their mistakes. Beware. Spend your money elsewhere.

One of my go-to wine websites.

Share review Embed review This is my 3rd wine cellar designed by Wine Cellar Innovations, great quality and everything fits as designed. I have used other companies and issues always show up upon installation, Not with WCI! They make the process much easier than you have imagined, and provide multiple options in the design process. Enjoy your new cellar with WCI, Marc Van Ness Colorado Springs, Colorado

Both via email and phone your sales representatives where very communicative. Once I received my order a few missing parts were quickly shipped. Very competitive pricing.

TERRIBLE customer service with no clue on how to predict a date or follow through with the promised time line. I have a party that is being RUINED by broken promises from this company and shotty workmanship. I wish we had gone with a different company that was actually cheaper! SO SO SO disappointed. If you work with this company expect every predicted time line, even for the designing of your work, to take AT LEAST an extra 10 days, and don't expect them to return your calls like they say they will... My husband and I have done more of the work with the TWO pieces of 8 we planned to purchase than I think the company has for any of it!

The quality of the wood is great, also they have great customer service!

I would highly recommend this company. The design team was great. Customer service excellent and the product is top of the line. It was easy to install and fit within a 1/4 of an inch. It stores 2080 bottles of wine. We couldn’t be more pleased and are enjoying our new wine cellar. Jan C.