WINCReviews of winc.com

Response from WINCOct 29, 2025

Hello Terri, Thank you so much for the rating! We are absolutely thrilled to hear you've been getting wine from us for years and have no complaints—that means the world to us! ❤️ If you'd like to share the great wine, refer a friend to give $40 off and get $20 in Winc credit here: https://www.winc.com/pages/referrals. Warm regards, Winc Customer Service Team

Response from WINCOct 29, 2025

Hello Jañelle, Thank you so much for the fantastic rating! We are thrilled to hear that Lenard was quick, patient, and answered all of your questions. That's wonderful feedback, and we'll be sure to recognize him for his great service. If you'd like to share the quick service and great wine, refer a friend to give $40 off and get $20 in Winc credit here: https://www.winc.com/pages/referrals. Warm regards, Winc Customer Service Team

Response from WINCOct 29, 2025

Hello Karen, Thank you for your feedback. We are truly sorry and deeply concerned to hear that your experience using the $60 gift card felt like a scam. We absolutely acknowledge how frustrating it is when the checkout process forces you through hoops and is confusing. We sincerely apologize for this difficult experience. We want to make sure you were properly credited and that your membership status is clear. Please contact us immediately at [email protected] or via live chat so we can personally review your order and fully resolve this for you. We are committed to making this right. Cheers, Winc Customer Service Team

Response from WINCOct 29, 2025

Hello Tammy, Thank you so much for the fantastic 5-star rating! We are thrilled to hear you always appreciate our great selection and that you found our service great today too. We sincerely apologize that FedEx was no help, but we are absolutely delighted that Patty was able to resolve your shipment challenge within minutes! We'll be sure to recognize her for being so pleasant and exceptional. If you'd like to share the quick service and great wine, refer a friend to give $40 off and get $20 in Winc credit here: https://www.winc.com/pages/referrals. Warm regards, Winc Customer Service Team

Response from WINCOct 29, 2025

Hello Rachel, Thank you so much for the fantastic 5-star rating! We are thrilled to hear that our service is easy to use and that you appreciate our good selection of wine. That's wonderful feedback! If you'd like to share the convenience and great wine, refer a friend to give $40 off and get $20 in Winc credit here: https://www.winc.com/pages/referrals. Warm regards, Winc Customer Service Team

Response from WINCOct 29, 2025

Hello Tess, Thank you so much for the fantastic 5-star rating! We're thrilled to hear you've been a happy customer for 4 years and still love Winc. We're delighted you find the wine variety and quality great and that you've never had shipment damage! If you'd like to share the experience, refer a friend to give $40 off and get $20 in Winc credit here: https://www.winc.com/pages/referrals. Warm regards, Winc Customer Service Team

Response from WINCSep 17, 2025

Hello MK, Thank you so much for your feedback. We’re delighted to hear that your call was answered promptly and that our team member was able to resolve your concern just as you hoped. Providing attentive and efficient service is always our goal, and it’s heartening to know we’ve met your expectations. We truly appreciate your loyalty as a long-time Winc subscriber. It means the world to us. If there’s anything we can assist you with, please don’t hesitate to reach out at +1 855 282 5829, via live chat, or by emailing [email protected]. Cheers, Winc Customer Service Team

Response from WINCSep 17, 2025

Hello Ron, Thank you for the glowing 5-star review! We’re so glad to hear that our team was able to work through the complexity of your issue and resolve it to your complete satisfaction. We’ll be sure to share your kind words with the agent who assisted you. They’ll be delighted to know their efforts made such a positive impression. If there’s anything we can assist you with, please don’t hesitate to reach out at +1 855 282 5829, via live chat, or by emailing [email protected]. Cheers, Winc Customer Service Team