WINCReviews of winc.com

Response from WINCFeb 20, 2026

Hello Steven, Thank you for the 4-star review and for the high praise for our service representative! We are truly sorry for the frustration caused by our login system. We absolutely acknowledge that receiving an 'incorrect password' error when an account simply needs reactivation is confusing and inconvenient; we apologize for the technical headache. Please be reassured that we take your suggestions seriously. Your feedback regarding the login notification process has been shared directly with our technical team to help us improve the user experience for everyone. We are so glad our team was able to step in and rectify the situation for you. If you need further assistance, please reach out to us at 855-282-5829 or [email protected]. Warm regards, The Winc Team

Response from WINCSep 17, 2025

Hello Mary, Thank you for your thoughtful review. We’re so glad you enjoyed the curated reds, especially the smoky cab! It’s wonderful to hear our team was able to quickly make things right when your delivery was delayed. We completely understand how important timely deliveries are, and your feedback helps us as we continue working to improve our shipping process. We’re thrilled to have won you over and look forward to sending you more wines you’ll love. If there’s ever anything we can assist you with, please don’t hesitate to reach out at 1-855-282-5829, via live chat, or by emailing [email protected]. Cheers, Winc Customer Service Team

Response from WINCSep 17, 2025

Hello there, Thank you for sharing your experience with us. We’re so glad our online chat option made things easier for you and that our team was able to resolve your questions quickly. It means a lot to know that the process felt smooth and supportive. That’s exactly what we hope for every customer. If you ever need help again, please don’t hesitate to reach out at 1-855-282-5829, via live chat, or by emailing [email protected]. Cheers, Winc Customer Service Team

Response from WINCSep 17, 2025

Hello Dennis, Thank you for taking the time to share your experience! We’re so glad Gabriel was able to step in, keep you informed, and make sure your shipment issue was resolved. We understand how frustrating delivery challenges can be, and it’s wonderful to hear that his support turned things around to your complete satisfaction. We also want to sincerely thank you for being a loyal customer over the years. It means so much to us to have your continued trust. If there’s ever anything else we can help with, please don’t hesitate to reach out at 1-855-282-5829, via live chat, or by emailing [email protected]. Cheers, Winc Customer Service Team

Response from WINCSep 17, 2025

Hello Mark, Thank you for the wonderful feedback! We’re so glad to hear you’re enjoying our products and company. If you ever need anything else, please don’t hesitate to reach out at 1-855-282-5829, via live chat, or by emailing [email protected]. Cheers, Winc Customer Service Team

Response from WINCJan 23, 2025

Hello Majick, Thank you for your kind feedback! We're thrilled to hear that Jennifer was able to assist you and resolve the issue with your gift card. We truly appreciate your patience and are grateful for your recognition of our customer support team. If there’s anything we can assist you with, please don’t hesitate to reach out at +1 855 282 5829, via live chat, or by emailing [email protected]. Cheers, Winc Customer Service Team