Tracy M.
Great product, great customer service!! Thanks Amy :-)
I had a small packaging issue that I requested be addressed with the company. There was a communication glitch, probably due to spam filters, and I was somewhat disappointed that I hadn't heard back to get the issue resolved. But once Wild Idea and I were back in touch with each other, Amy rapidly resolved everything with excellent customer service. Thank you, Amy, for your response and commitment to your customers. The package I purchased was for a gift and the recipient has raved about the "awesome" buffalo dishes he has made. I will use Wild Idea again for my next gift purchase for someone special and 'outdoorsy'. It was perfect.
Response from Wild Idea Buffalo CoFeb 6, 2015
Tracy- Thank you for letting us know your concerns. I see that you emailed us regarding the one package that had a tear, I replied to that email letting you know our options for handling the issue. I have re-sent the email. Please check your spam folder to be sure it isn't sorted as spam. I look forward to your reply and hope that we can resolve the issue immediately! Very Best- Amy Benson


