Wild Idea Buffalo CoReviews of wildideabuffalo.com

I ordered on the 14th. Was told I need to change address on 17th. So I did come to find out it was sent to the address they said I couldn't use in the first place. It didn't make it in time for Christmas even with a 10 day window.. I order from these guys as a gift. I will now be taking my business elsewhere

After my order arrived, I had a question regarding one item. It was a strip of buffalo steak, however it's exact label was not on the sheet included with the shipment. Some items are precook end, others are not. To get a clarification, I sent an email to the address shown on the web site. In the email I apologized for being a neophyte but was not sure if I should eat it or cook it first. The label did not indicate which. I did not get a reply. I have gotten promotional stuff wanting to sell me more, but no answer to my question. Conclusion: they must not want little guy customers like me. I grew up in Nebraska and really expected them to be friendly Guess not

I ordered Artisan Sausage &Ground Sampler as a gift. I placed the order and received this email: "This email is to confirm your recent order on 03/19/2015. Estimated arrival date: Receive in 4 days (by Mon, Mar 23) before 5:00PM". A few hours later I received this email "This email is to confirm that your order has been fulfilled and is being processed for shipment for delivery by: Receive in 4 days (by Mon, Mar 23) before 5:00PM. I forwarded the info to the recipient. The order was not delivered on Monday. Since it was a gift, my friend was hesitant to ask, so she waited around all week. The package finally was delivered on Thursday (3 days later than we were told!). I was embarrassed that waiting for my gift became an inconvenience for my friend. When I called Wild idea Buffalo to complain, I was told that orders made late in the week are sent out on Monday. She couldn't explain why i was given the wrong delivery date( twice!). I asked for a discount for the inconvenience (since it was their responsibility to give the correct delivery date). She said no. I saw that as poor customer service.

We were excited about placing our first order with Wild Idea Buffalo. We ordered 3 items that totaled $44.50. I processed the order without paying close attention to the shipping cost. We have ordered quite a bit from Omaha Steaks and the shipping with them is reasonable, sometimes free. After receiving my order confirmation I noticed that the shipping cost was $29!!!. If I would have noticed this at the time of placing my order I would not have done it. We received the product and it is good, but not worth the total cost paid. Sadly this will be our first and last order.

I have purchased Wild Idea Buffalo from my health food store in the past and I have always loved their product. They have one of the best tasting buffalo products I have tasted. With that in mind, I took the next step and ordered some soup bones and liver directly from their website, and I unfortunately had a bad experience. Almost half of my order was missing and the soup bones were bad and expired. I put them in my crock-pot to make a nice broth and when I came home the smell was horrible and it took almost 24 hours to get the smell out of my home. I believe I got some bones that had been sitting a little to long. While, the staff was pleasant on the phone, they could only credit my missing items instead of replacing them due to the weight. Unfortunately, I will stick to their products at my health food store where I know I will not have problems.

This review is sent to me but addressed to my gift recipients. They received "best dad " message with incorrect gift. I hope that best dad enjoys a Merry Christmas with Deborah and Steve's bison selections. Oddly, my credit card was charged for the order I intended. So many errors in one order. Goodness gracious.