Fresh Farms USAReviews of freshfarmsusa.com

I still have not received a reimbursement. My order number is 218504 -----Original Message----- From: Fresh Farms Sent: Wed, Apr 15, 2020 4:53 pm Subject: Re: December 19, 2019 delivery Fresh Farms Reimbursement Information Dear , Thank you for your patience. I apologize for the delay in responding to your inquiry. Let's get right to the point: You trusted our company with your business and we didn't live up to your expectations. I'm sorry. As the mother of four small children, I know that any amount of money lost can be devastating. I want to let you know right now that we are going to do everything we can to make things right. I'd like to explain what happened, but at this time I am only able to say that in the process of expanding our business in 2019 we ran into an unexpected financial hardship. I wish I could share all the details with you right now, but we are currently consulting with our legal team and cooperating with authorities as we consider pursuing litigation. Once we are able to tell you more, we will. At the bottom of this email, I have included a link to a form. Please fill out this form as thoroughly as possible within 60 days of receiving this email. Even if you have submitted information to us in the past. This will help our team expedite the process of addressing your request. I am a businesswoman from South Dakota with Midwest values. Since founding this business model years ago I have had an unblemished reputation of quality and great customer service and I take great pride in that. While this ordeal has nearly cost our business, I won't give up because I believe in what we are doing. Since January 1, 2020, our team has been in the process of rebuilding the original farm to family business and we are determined to bounce back bigger and better than ever. As we rebuild, our first priority is to make things right with you and earn back your trust. It might take a little time, but I promise that you will be reimbursed. I only ask that you be patient as we sort through this unfortunate situation. Sincerely, Irina Kleinsasser Interim CEO, Fresh Farms USA

I placed an order with this company after being told they were/bought out Zaycon, back in October 2019. I was told it was postponed to December, then told it had to be postponed again and I would be contacted when delivery was scheduled. I’ve emailed numerous times, cause no ever answers the phone. I received a response from my initial email, but nothing since. My order was $150.00. I do t have that kind of money to just throw/give away.

DO NOT ORDER ANYTHING FROM THESE PEOPLE! They are nothing but a rip-off and will keep your money and you cannot get in touch with them and they never answer the phone or email. I ordered 15Lbs of Apple Cider Double Smoked Bacon to be picked up in October 2019. Then it got pushed back to December 17, 2019, then it got pushed back to April 6, 2020. I am not stupid enough to believe that there will be a delivery on that date either. These jerks will keep your money! Their site is old......never updated anymore. I want my $89.95 back. What a way to make a living.......ripping people off! The site shows NO upcoming delivery events. So none of us will get anything! It would be nice to file small claims against them in a class action suit!

I ordered chicken and beef September 10 2019 almost 300.00 . Delivery dates keep getting delayed Sent several emails and tried calling numerous times trying to find out what was going on. The phone is always busy got automatic reply to email stating they would get back to me ( they have not so far) I want my money back!!! Do not order from this company!!! my order # is 190134

Ordered and paid for Chicken in April, deliveries keep getting pushed back, looks like maybe end of March. I requested a refund in beginning of Dec. STILL no refund. NO email responses. NO answer when you call the phone number. Questions and comments are deleted on Facebook very quickly. Website as well. Email for a Mitchell on the website is not valid. There is now no way to even leave a review. DO NOT ORDER FROM THEM. It would seem they are going bankrupt, but are keeping up the social media sites and still trying to get orders for product they don't seem to have??

Very disappointed...Ordered 3 boxes of chicken in April to be delivered in June. It continues to be rescheduled... I called on 10/25 to confirm 10/28 pick up and was told they would be there with my order... Then see on FB on the morning of 10/28 that it's now been rescheduled AGAIN to December 10th. No email response and you cannot leave a phone message. How do I go about getting my money back? This is rediculous.