Wildflower cases are unique and one-of-a-kind just like you. Accessorize your iPhone with the limited edition cases designed by Devon and Sydney Carlson.
Wildflower Cases (wildflowercases.com) has 376 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Brian
Case broke rather easily, but phone was protected. Worse phone case I have ever had. Customer support at this company does not exist, by phone or email, simply no response by phone and emails will get a response but will not answer any question. One of the worse companies I have ever dealt with.
LW
This company is a scam. Order at your own risk. I ordered a case 2 months ago and have yet to receive it. I requested a refund but have been repeatedly told they can’t issue a refund because the order has already shipped yet they are unable to provide me with any tracking info. You are unable to speak with anyone because the contact number for the company sends you straight to voicemail. DO NOT ORDER FROM THIS COMPANY.
Response from Wildflower CasesJan 12, 2026
We’re truly sorry to hear about your experience. Unfortunately, there is no contact information associated with your review, so we’re unable to reach out directly to assist you. Please email our support team and request to speak with Jackelin, and we’ll be more than happy to help resolve this and make things right. Thank you for bringing this to our attention.
Nikki H.
Terrible customer service. Misrepresentation of case color and quality. Do not recommend. Based on my purchase and experience with the company I would think most reviews online are AI or bot generated.
Response from Wildflower CasesJan 12, 2026
We’re truly sorry to hear about your experience. A member of our Customer Service team has reached out to you and is ready to help. Please check your inbox at your convenience so we can further assist you.
sage B.
I ordered a phone case that was 50 dollars which came with free shipping. Then the website offered a 15% discount which brought down the price which at the time I thought was great. This ended up making the order 90 dollars as free shipping is only for orders above 50 dollars….. I immediately emailed them to return it and they said it had already been shipped and there was nothing they could do. Very annoying system and they were not helpful. Not a great experience
Response from Wildflower CasesJan 7, 2026
Currently, we’re unable to offer free shipping for international orders. As noted on our website, free shipping is currently available for domestic orders only. We truly appreciate your interest and support, and we’re happy to help with any other questions you may have.
mary from W.
I tried reaching out for an exchange atleast 4 times with little to no response my package has now been returned and I haven’t even gotten my money back or know if my exchange has been granted!! horrible customer service the online exchange portal wouldn’t even work. do not recommend
Danni
The quality was great until my most recent order. The fabric was not adhered to the case properly. Contacted customer service and was advised that it doesn’t meet their definition of a defective product. The aesthetics of the case is everything to me. Wont be purchasing again!
Yamato
these cases have been trending for a while now and there was a lot of hype around these iphone cases at some point and I'll admit, some are cute ones. I like that they do collabs with influencers but as far as quality goes they are made very cheap. the inner lining (pattern) part of the case is just thin fabric. I do not do anything crazy or excessive with my phone, just day to day stuff but there is already mould on the inside of the case on the fabric after around a year of usage. the pattern is also off centre and for the price point I think there are better brands with higher quality products out there.
🧚🏻♀️🧚🏻♀️🧚🏻♀️💅🏻💅🏻✨✨
I ordered a case and phone charm from them and charm broke. I emailed them telling them about situation and this amazing person, Jackelin, from customer service, helped me immensely. Wildflower Cases replaced the phone charm and were extremely understanding and professional with their customer service. The products are definitely worth the price in my opinion and the customer service is even better. Thank you so much for making my year <3 Also give Jackelin a raise because she deserves it and she’s amazing. Anya K.
