Wildflower CasesReviews of wildflowercases.com

No refunds or exchanges after 15 days, even during the holidays. Not a serious business.

Love my phone case!

Ordered two cases as Christmas Gifts. When they were opened Christmas morning we realized they were the wrong size. I immediately emailed the company to find out about EXCHANGING them. 3 days later I get an email saying basically I’m out of luck! But- they can offer me 10% off on my next purchase. HORRIBLE HORRIBLE customer service - instead of allowing customers to exchange and possibly make future purchases, Wildflower chooses to handle it this way. Clearly, they don’t care about the longevity of their company. I will never purchase from them again and I will take every opportunity to spread the word about how they treat their customers. I guess they must be doing really well during the pandemic to not value their customers. I’ll update my review if they decide to do the right thing. Rose McGuire

Very bad customer service!!! My daughter accidently ordered the wrong size phone case. It was within the 10 day time frame I requested to exchange for a different size. I was told due to it being a Black Friday sale, there were no exchanges. I even offered to pay shipping and the price difference of what the case is now....just so we wouldn't be out $25. The customer service rep said no. My daughter is extremely disappointed. Will never order from here again. Case going in the trash!!

Do not purchase from this company. They have a very limited exchange policy. They would not extend their 10 day policy even for the holidays. I ordered a case early so that it would arrive in plenty of time. It came and was opened on the holiday which was more than 10 days later. The recipient has a different phone than the case I ordered it for and they would not even exchange it. I spoke with customer service and was told it’s too bad I was outside the 10 days. I just threw away $35. NEVER AGAIN

If I could do zero stars I would. This company is NOT interested in customer service or in helping their customers get the product need. If you pay the money for anything from this company cross your fingers that it arrives on time and in perfect shape. Custumer service will not help you.

My daughter ordered a case from them 8/14 - it shipped 8/16 and was received 8/24. She loves it. She ordered the Yellow Floral case. It is bright and so pretty.

Je suis très satisfaite de mon achat! La qualité de la coque est super et le prix est reasonable. Pas de frais de douane ce qui est un bonus et la commande est arrivée assez vite (2 semaines pour moi)!! Je recommande!