Wildflower CasesReviews of wildflowercases.com

takes to long for a response not my favorite

Very bad customer support. I ordered a phone case on 25th October from Europe. On 31st October, I was emailed by the customer support team apologising that they had a “stock error” in their system and the case is completely out of stock, offering me a refund. On 9th November i got an email that said I have received a refund and to allow 5 business days for it to process. So far so good right? Well... not exactly. On the 18th of November, I contacted customer support once again, just to be told that my refund has been already processed and to contact my bank because they had already “released the funds”. So I did. And my bank told me that the bank that WF uses need to go forward with the necessary processes, and that they have not received any instructions for this. I contacted the WF customer support but this time, no response. So, 42 days later I am left 54€ short and no phone case. To sum up, PLEASE do yourself a favour and DO NOT PURCHASE anything from this money-grabbing company that has 2 employees working on support and doesn’t bother to hire more people to deal with the customers. It goes without saying that I will advise anyone I know to stay away from WF cases. Edit 09/12/22: I finally got my money back a few days after filing a claim on Better Business Bureau.

I ordered a case for my daughter, to be shipped to the UK, and after chasing for weeks (with very poor tracking info that sent me to a generic site, unable to use or enter a code to check independently) was told that the case was lost, and they would resend another one. Over a month later and still no case, so after chasing numerous times again I was told after 2 months that they've had issues with all international orders and will be issuing a refund. I sit and wait for the refund, realising that there are many others with the same experience over a number of years. I'd absolutely avoid.

I have placed a few orders with Wildflower. Products and customer service have both been fantastic. I emailed a question on my my recent order and received a response in less than 24 hours. I will absolutely be ordering from them again!

After I ordered one size phone case, my daughter informed me that I should have ordered a different one. I sent an email to you asking if I could switch my order and you promptly took care of it without any problems! I was afraid I might just be out of luck. Also, the case arrived in just 2 days. Very pleased - thank you!

Jackelin was amazing. Super helpful and kind. Immediately helped solve my issue. Love wildflower brand and support <3

I really like my wildflower case because of very cute patterns and colors. Their customer service is also very good. Nice choice of phone cases!

wildflower always has the best service! these are truly the only cases i use. i recently switched phones and had ordered a case that was on sale, i reached out to wildflower support and they understood completely and offered me a full refund! i already ordered the same case in the correct size :-) i will always be a loyal customer ♡