wigsbuy.comReviews of wigsbuy.com

I have emailed 9 times to get customer service to cancel an order. I placed an order and received message order was canceled. However, they processed two wig orders on the same wig and charged my credit card two times. NOT happy with customer service or this company. I have received no response from anyone at wigsbuy.com Would NOT recommend this company to anyone

Long Story Short... I saw a BEYONCÉ BIG BOUNCE BEAUTIFUL WIG. ORDERED, 2-3 DAY SERVICE (Did not see/ notice any other shipping timeframe or that this is NOT kept INSTOCK AT WAREHOUSE) The next day made aware it would take approximately 15 days, CANCELLED IMMEDIATELY because expecting 2-3 day ship time. Cancellation issues arose b/c misinterpretation SHERRY IN ACCOUNTS MANAGEMENT CONTACTS ME (Instead of letting the issue a stalemate) WILLING TO REFUND FULLY, DUE TO THEM WANTING THEIR CUSTOMERS TO KNOW HOW VALUED THEY ARE TO WIGSBUY.COM. WIGSBUY.COM IS A REPUTABLE COMPANY, WHO NOT ONLY VALUES THEIR CUSTOMERS, BUT THEY WANT TO SEE HOW IMPORTANT THEY ARE. ( When my order issue arose SHERRY jumped in to settle the problem QUICKLY!) IN TIME OF DOUBT, CONTACT THEM IMMEDIATELY ( 24 hrs ) So they can work to make it a great outcome. THANKS SHERRY @wigsbuy.com!!! Sincerely, Tonya Sample Ring-- Tonya S R

I bought many wigs from Wigsbuy.com and I was satisfied all the time. And when something wrong happens, they answer quickly with satisfaction. I recommand this comapany to everyone.

Excellent product for a great price. Will be ordering again.

Wigsbuy reached out to me and immediately corrected the problem. I feel confident this company is trying to succeed. They even changed the picture to the wig I bought which now looks like the wig they sent me. I feel confident if I order another wig, it will be exactly like the picture.

I posted a 1 star review o/a 11 April because of my disappointment in the wigs I had received and Wigsbuy's failure to respond to my emails. Since then, I was contacted by SHERRY who made it a priority to resolve my issue. She contacted me several times to ask how I wanted to be compensated and ensured that I received a refund. I appreciate that Wigsbuy followed up and treated me like a valued customer. Thanks Sherry

I have finally found a wig that I am able to wear a full day without discomfort. It is of good quality and style. The cap construction is excellent. It is light, breathable, and flexible. In spite of the small delay in processing, I Will be ordering my wigs on this site from now on. Thank you

I love this wig because it's so fluffy and beautiful! It has hair that does NOT shed nor tangle. It's exactly as described on wigsbuy and honestly, it's sooo worth the price. I love how the textural of it is so realistic .. I seriously thought i placed the wrong order because this was so worth it for cheap price! I love love it. It has a Beautiful hairline and is so natural looking. Shipping was also very quick considering it came within a week the max. The shipping says it takes a month but that isn't true. I highly recommend this wig!