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wigsbuy.com (wigsbuy.com) has 670 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Hair Care & Styling · Istanbul, Turkey, Florida
Excellent
Hair Care & Styling · Worcester, Massachusetts
Excellent
Hair Care & Styling
Excellent
Hair Care & Styling
Excellent
670 approved reviews, newest moderated first
CW
This is a scam online store as so many others. You will not recieve what you think you ordered. Images are used to trick you in to buying. If you believe you can buy a hand tied wig for 50.00 pounds you need to see a wig specialist. People that know their subject. Worth their weight in gold 😀
Deborah W.
If I could give them a 0 star I would have, but I had to give them at least one star for this review. Placed an order with this company online - The item I ordered and the item that I received are totally different. The item I received doesn't look anything like what I ordered, it is cheap junk (looked and felt like doll hair) and I believe I was a victim of BAIT and SWITCH. I have communicated with them via email to no avail. They refuse to give me a full refund and also want me to pay for return shipping. This is an unscrupulous company, they need to be shut down so they cannot do this to any other customers. I will now have to pursue this issue through PayPal. PLEASE DO NOT BUY ANYTHING FROM THIS COMPANY! *Update - I disputed through PayPal and the company offered me $20 through PayPal, but they sent me a separate email offering to give me a full refund IF I CLOSED my claim (another scam) I declined and I also sent a screenshot of their email to PayPal. PayPal decided the case in my favor and the full purchase price was refunded to my account. It is a hassle to have to do this, but file those complaints and dispute the charges. They have to be stopped.
Stephanie
It took 3+ months to receive the wig I ordered. When it arrived, it looked nothing like the wig I thought I was buying for $217 and it was so small I ended up giving it to my child. I contacted the company wanting to return the item, but I was told that at most, they would refund $100 and I would have to it pay for the return shipping. If you decide to buy from this company, you’ve been warned.
Fishbits
Do not deal with this Company - I ordered a wig and when received it was not the colour pictured in their advertisement and demanded a return with full refund. They declined but admitted it wasn’t the colour pictured. The claim has now been escalated to Paypal. This is the last time I will order online as nearly all goods come from China and you will end up in this situation.
Pearlene J.
This is the worst company I ordered from. I ordered a Nia Long wig $176. I have had one from a different company. But when I got this mess . Don't ordered from them
Trish
It took forever to get my wigs after emailing repeatedly. Then….finally arrived today. Not at all what I ordered. NEVER AGAIN.
Laurel B.
Looked nothing like what I ordered. It was supposed to be bleach blonde. I received a straw looking, dried out piece of something. I can't tell what type of cheap material they used. I didn't even try it on!!! That's how bad it looked!
Desiree S.
COMPANY IS A SORRY FRAUD! STAY AWAY! ORDERED DARK BROWN, GOT BLONDE.