Elaine M.
Horrible experience
I totally agree with all of the bad reviews. Do not buy from this company! They will rip you off!
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wigsbuy.com (wigsbuy.com) has 670 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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670 approved reviews, newest moderated first
Elaine M.
I totally agree with all of the bad reviews. Do not buy from this company! They will rip you off!
Mrs S.
This purchase was a total scam. Iwish I had read the reviews earlier. The wig I purchased arrived with lots of worthless freebies. Instead of the one wig stand I had ordered, I was sent six. The wig itself was unwearable and I couldn't even part it as the base showed all the matted ends and the weaving. I tried to apply for a return but they offered me a paltry sum and another if I returned the wig which would have cost me again a lot of money. They did not honour the returns procedure stated in their terms. Fortunately Paypal came to the rescue. What you see in the photos is not what you get.
eM V.
So bad! How can I let all future customers know not to deal with this shady company? They say full refund if not 100% satisfied, yet they won't refund me. They are offering less than 75%. It took them almost a month to get it to me, and now the hassle of getting a refund is crazy. Don't buy from wigsbuy!!
JCW
SCAM I ordered my $290 wig over 3 weeks ago and it says on there site still preparing? They will not answer the phone or respond to emails but at least I paid with paypal so if they do not send wig or if not as described I can start a paypal dispute and probably win.
Diane F.
Do not buy from this company. I waited three weeks for my wig to arrive from China and only had seven days to send it back. I had to make an appointment with a hairdresser to take a look at it and determine if it was real hair and then customize it to fit my head. The wig had a large seam line that was visible on top and down the back. The box it came in didn't even had an invoice slip in it. I would not recommend this company.
Angele N.
Only one word to describe the wigs this company sells : AWFUL !!! I ordered a wig 2 weeks ago and it was not as described ! So I asked for a refund but the company tried to convince me to keep the wig with a refund of $12... I just wanted to send back this awful wig and have my refund of $52.93. They even wanted me to pay the shipping cost for $18 and refund me $35 ! Finally, Thanks God that I paid with Paypal because I opened a dispute and a claim on Paypal and they closed the case in my favor! So I got fully refunded ! Never again I will order on this website !!!
Pat A.
I will NEVER order from this fraudulent company again! The wigs I ordered were COMPLETELY different from the wigs I received, and it took months before I actually received my order. I trashed one because it was horridly horrible! And the other one is under my sink with hopes that I can use it for Halloween. Signed Robbed by Wigsbuy or whatever their actual name is…
Merline M.
This is SCAM. First, I thought they were American. They are in China.vThey sent me the WRONG item. On purpose. I ordered a wig, and they literally sent me some braid strands. When I asked for a refund, they offered me 20% and keep the POS or return the POS and pay S&H for a full refund. The minimum cost of S&H is $27.50. BUYER BEWARE. They messed with the wrong person this time. I am going to have them investigated and shut down .