wigsbuy.comReviews of wigsbuy.com

To be fair I wouldn't give this company 1 star. I am a cancer patient and I ordered a wig on 18 February, it is now 21 may and the company are telling me they are still preparing my order!!! Numerous emails get me nowhere, they reply telling me to be patient. Absolutely disgusting! DO NOT ORDER FROM WIGSBUY

Ordered mine last year, every time they email they tell me it’s nearly done and I can only have a $50 refund if I cancel because of labour already put into it .... 7 months on still no wig and still same excuse and same $50 refund offer... such a joke ... and I’m happy to post photos of every email I’ve been sent from them and me.... with what they say and to prove I’m not lying. So so sick of being told it’s nearly done. I don’t recommend ordering at all.

SCAMMERS Picking on the most valuable patients

My Question: Whose products is this company featuring in its website? Customers considering a purchase based in those optics should read and trust the reviews of this company. Sure there are a few "good" reviews... but non-burning buildings do not cast off smoke. It took better than 8 weeks to receive the $200.00 wig that I ordered. Because there was no response from the "email us" link, I went to the internet. TOO LATE! There is where I discovered the Truth Reviews. I read them all, even the multi-month battle that one customer underwent as she tried to get a refund. I was sooooo hoping that my purchase would be an exception to the horror stories. The wig finally arrived. I WAS WRONG. I opened the box and realized that I had paid for the worst looking assembly of stiff, straw-like, discolored fiber I have ever seen. I shutter to imagine the source of this wig. The website description is verbatim here: "Hair Material:Human Hair Length:10 Inches Hair Texture:Straight Cap Construction:Lace Front Cap Applicable User:Women". The website describes the color: "Color:HH#1B/30 Natural Black Evenly Blended With Auburn." It is not. The color is orange/brown. Given the world's health concerns, I put the wig in a black trash bag to protect my family. I would never wear this wig, nor would I insult some "needy" person by donating it. I considered just trashing it and never speaking of this again, for this situation is the result of my own ignorant trust. But I needed the catharsis of adding my feedback to that of others who have trusted this company to deIiver the product pictured on their website. I should have done my research before sending my money to an unknown company. There is no invoice in the package; this rongs true to the previous reviews, as well. I trust that no other person makes such a mistake as I have made.

What I bought was not what I got and they refused to refund the full amount back. Byers beware!

Buyer Beware! I failed to follow that rule, but encourage you to research this scam outfit. It's almost impossible to get in touch with them, and they lead you around trying to discourage one from putting up a fight. Just check them out before you risk your money.

If I could rate 0 star, I would. Absolute WORST customer service I have ever experienced. Also, the extentions had dandruff alllllll over them but when I contacted them with photos, they want to take off $38 from my refund And I had to pay return shipping. I would happily pay return shipping for a disgusting product but why no full refund? I would have bought something else! When I asked for a supervisor, they refused. Says EVERYTHING about the awfulness of this company. Felt like that episode of South Park where the cable guys rubbed their nipples whilst they said they couldnt help the customers.

This fraudulent place ripped me off for $152. All numbers to contact them are no good. They only use automated emails that some will contact you in 48 hrs. When I disputed purchase because I can't contact them. They will produce a delivered receipt. You can't win but I will write any and everyone I can to get someone to start an investigation on these scammers. I'm donating that piece of wig and writing it off on taxes.I've brought wigs online and this is my first scam. When you try to dispute on the website it will say NO ORDERS. I'm Blocking them and still looking for anyway to report them.