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Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Christi T.
The hair looks natural
Response from Wigs.com – The Wig Experts™Apr 13, 2026
Christi, We're happy to hear that the hair looks natural; thank you for your positive feedback and for sharing your experience with us.
Carol R.
I have been waiting for an email or a phone call concerning a wi8g that I bought that is shedding. I have yet to hear from Wigs.com. I was promised a phone call within 24 hours or an email. Nothing. I am a new wig wearer. I am still learning.
Response from Wigs.com – The Wig Experts™Apr 13, 2026
Carol, Thank you for sharing your experience. We’re truly sorry for the delay and the frustration this has caused. That’s not the level of communication we aim to provide, especially for someone new to wearing wigs. We understand how important guidance and support are during this learning process, and we sincerely apologize that you haven’t received the follow-up you were promised. We’d really like to make this right for you. Please reach out to our customer care team directly or provide your order details so we can prioritize your case and assist you with the shedding issue as quickly as possible. We appreciate your patience and the opportunity to improve your experience with us.
suzanne D.
Beautiful Quality wigs. So Easy to Order and Easy to Return if needed. Easy and Uncomplicated. What a Blessing.
Response from Wigs.com – The Wig Experts™Apr 9, 2026
Suzanne, We appreciate you taking the time to leave us a wonderful review! We're so glad our quality and easy ordering/return process met your expectations.
Elizabeth B.
Wonderful quality never been disappointed!
Response from Wigs.com – The Wig Experts™Apr 9, 2026
Elizabeth, We're happy to hear that you're consistently satisfied with our quality. Thank you for your positive feedback; we appreciate it.
Mary O.
The customer service is 110%! I called a few times with concerns and was treated great. I love my wigs I purchased so far and will be getting more to add to my collection. I am only dealing with Wigs.com from now on . I do have one request....30% first time coupon is confusing as if the wig is on sale you cannot use your welcome coupon? We should people state that .If it is in the fine print..I missed it. Mary
Response from Wigs.com – The Wig Experts™Apr 9, 2026
Mary, We're happy to hear that you were treated well and love the wigs! We appreciate your feedback regarding the coupon and will clarify the terms. Thanks for being a loyal customer!
DivaDeb
I LOVE everything about this wig! Its short, sassy and has tons of volume. Good quality, very versatile, switching part and styling it up. The color is perfect and I get TONS of compliments about how it looks like my own hair. Ordering was easy and delivery was prompt!
Response from Wigs.com – The Wig Experts™Apr 8, 2026
DivaDeb, We're so happy you love the wig! It's great to know you find it versatile and that the color is perfect for you. We appreciate your positive feedback regarding the easy ordering process and prompt delivery!
Leslie S.
I ordered two ponytail claw clips, one straight and one curly. Although they were beautiful, they were just too golden for my hair, so I had to return them. If I could get them in a very light ash blonde, or a champagne blonde, or the color 56; I would definitely try again. The return was easy with no problems.
Response from Wigs.com – The Wig Experts™Apr 8, 2026
Leslie, We appreciate you sharing your experience with the ponytail claw clips. We're glad the return process was easy for you. Thank you for the color suggestions; we'll certainly keep them in mind for future product development.
Theresa
It came in a neat package. The wig is perfect for my appearance.
Response from Wigs.com – The Wig Experts™Apr 8, 2026
Theresa, We're so glad the neat packaging and wig enhance your appearance perfectly! Thank you for letting us know about your experience.
